Order processing associate

1 month ago

Melville, United States The PCA Group Full time
Job DescriptionJob Description

The PCA Group of Companies is a fully vertically integrated, tech-enabled, and truly omnichannel global distribution company for the worldwide beauty and wellness sector. Led by the founding family for over 30 years, our 1500-person team supports multichannel distribution to 150+ countries. Through our interwoven set of capabilities — investments, logistics, retail strategy, and marketing, among others — we empower our clients to cut through the noise in an increasingly saturated global market.

The PCA Group of Companies is looking for an Order Processing Associate who enjoys a fast moving and growing environment.

An order processing associate is responsible for performing administrative that support the organization’s daily operations. Operations associates are required to have excellent organizational skills, respond to client inquiries and concerns, and prepare reports. In addition, this role requires strong communication with the warehouse team who will be picking and packing the product.

Operations Associate key focus:

  • Provide feedback on company procedures.
  • Make recommendations for business performance improvement.
  • Place inventory and supply orders as required.
  • Documenting procedures and adding them to the company’s educational platform.
  • Respond to emails in a timely manner with professionalism and attention to detail.
  • Able to take detailed notes when in training and correctly apply what was learned in training to the role.
  • Successfully communicate accurate and realistic order updates to sales and upper management.
  • Provide the warehouse with clear and precise instructions when handing out orders and pick tickets.
  • Take ownership of your accounts by managing, monitoring, and following up with the warehouse team to meet deadlines.

Work Hours/ Schedule

Full-time schedule, 5 days a week, may require weekend hours to meet the needs of the business.

Technical Qualifications

  • English and Spanish speaking.
  • Reliable transportation to and from the Melville office.
  • Exceptional verbal and written communication skills.
  • Strong sense of urgency required.
  • High attention to detail.
  • Proficient in technology, especially Microsoft Office applications.
  • Proactive qualities with the willingness to learn.
  • Ability to work well under pressure and with minimal supervision.
  • Must be able to work long hours seated and in front of a computer.

Salary commensurate upon experience ($17.00-$18.00)

Paid Time Off

Medical Dental and Vision available after 60 days

410(k) with company match

Equal Employment Opportunity Statement

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.

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