Patient Services Representative

4 days ago


Atlanta, United States US Fertility, LLC Full time
Job DescriptionJob Description

Job Description

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an immediate opening for a full-time Patient Services Representative to join our Sandy Springs, GA team. The schedule is Monday - Friday 6:45a-3:30 Float as needed to other offices

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Services Representative is responsible for:

Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly

Schedule appointments

Address customer/patient issues and insure effective short-term and long-term resolution

Provide timely feedback to the practice regarding service failures or patient concerns

Consult with patients regarding their benefits, coverage and financial options

Greet patients and visitors to the office and providing high level of customer service

Skills & Qualifications

What You'll Bring:

Minimum 2 years of applicable work experience

High School diploma required

Extensive knowledge of insurance/benefits, medical terminology and medical billing

Experience working in an OB/GYN office is a plus

Strong communication skills, independent worker, detailed-oriented, computer savvy

High level of customer service essential

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

Competitive pay + bonus

Comprehensive training

Medical, dental, vision, and 401(k) matching

Generous paid time off and holidays

Retirement plan

Tuition assistance

Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.



  • Atlanta, Georgia, United States Ankle and Foot Centers of Georgia Full time

    Patient Service RepresentativeClassification:Non-ExemptDepartment:Front DeskReports To:Front Desk Coordinator. SUMMARY/ OBJECTIVE - The Patient Service Representative is responsible for clinic operations related to customer service, checking Patient, Representative, Service, Customer Service, Retail, Healthcare, Skills


  • Atlanta, United States Articularis Healthcare Full time

    Articularis Healthcare Group (AHG) is currently seeking two full-time Patient Services Representative in our new Atlanta, GA location. Our Benefits: Work schedule that promotes work-life balance Benefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, PTO and 401K. Our Company: Articularis...


  • Atlanta, Georgia, United States Articularis Healthcare Full time

    Articularis Healthcare Group (AHG) is currently seeking two full-time Patient Services Representative in our new Atlanta, GA location.Our Benefits:Work schedule that promotes work-life balanceBenefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, PTO and 401K.Our Company:Articularis...


  • Atlanta, Georgia, United States Morehouse School of Medicine Full time

    :Under general supervision coordinates front office activities of the clinical setting ensuring a pleasant and welcoming patient experience while obtaining critical information for proper billing and collections of services provided.JOB DUTIES ANDResponsibilities:Patient Services Representative duties may include but are not limited to Core Functions:...


  • Atlanta, United States Articularis Healthcare Full time

    Job DescriptionJob DescriptionSalary: Articularis Healthcare Group (AHG) is currently seeking two full-time Patient Services Representative in our new Atlanta, GA location.Our Benefits:Work schedule that promotes work-life balanceBenefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, PTO and...


  • Atlanta, United States Articularis Healthcare Full time

    Job DescriptionJob DescriptionSalary: Articularis Healthcare Group (AHG) is currently seeking two full-time Patient Services Representative in our new Atlanta, GA location.Our Benefits:Work schedule that promotes work-life balanceBenefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, PTO and...


  • Atlanta, United States Dental Care Alliance Full time

    Overview We are looking for a Patient Service Representative in Atlanta, GA to join our team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office.  They will greet patients, handle patient inquiries, make...


  • Atlanta, United States Dental Care Alliance Full time

    Overview: We are looking for a Patient Service Representative in Atlanta, GA to join our team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will greet patients, handle patient inquiries, make...


  • Atlanta, United States Surgery Partners Full time

    Description JOB TITLE: Patient Services Rep GENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on insurance and payment issues...


  • Atlanta, United States Surgery Partners Full time

    JOB TITLE: Patient Services Rep GENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on insurance and payment issues prior to surgery....


  • Atlanta, Georgia, United States Surgery Partners Full time

    JOB TITLE: Patient Services Rep GENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on insurance and payment issues prior to surgery....


  • Atlanta, United States US Radiology Specialists Full time

    American Health Imaging has an entry-level Patient Service Representative in Sandy Springs, GA No medical experience required! We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! This is a full-time position working Monday-Friday 7am-3pm. Robust benefit offerings include: Medical / Dental / Vision /...


  • Atlanta, United States Serenity Healthcare Full time

    **Healthcare Patient Service Representative** Onsite - Atlanta, GA Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a...


  • Atlanta, United States Southeast Primary Care Partners Full time

    At Southeast Primary Care Partners and Southeast Medical Group, we strive to be the industry's leading healthcare provider and employer of choice. We welcome professionals enthusiastic about joining an organization with boundless opportunities and an unmatched purpose. Our mission is to provide the best quality healthcare and bettering the lives of the...


  • Atlanta, United States US Radiology Specialists Full time

    American Health Imaging has an entry-level Patient Service Representative in Sandy Springs, GANo medical experience required! We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! This is a full-time position working Monday-Friday 7am-3pm.Robust benefit offerings include: Medical / Dental / Vision /...


  • Atlanta, Georgia, United States Piedmont Urgent Care Defunct Full time

    Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required.Job descriptionPatient Service Representative:Greet patients and provide instructions to all visitors in a polite and professional mannerAnalyze health insurance benefits, verify insurance eligibility and relay relevant...


  • Atlanta, Georgia, United States Children's Healthcare of Atlanta Full time

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).Work ShiftWork Day(s)Shift Start TimeShift End TimeWorker Sub-TypeRegularChildren's is one of the nation's leading children's hospitals. No matter the role, every member of our team...


  • Atlanta, United States Dental Care Alliance Full time

    Overview We are seeking a Dental Receptionist to work for our affiliated practice, Dental One Associates, in College Park, GA 30349. The Ideal Candidate we hire should have a minimum of 1 - 2 years' experience working in a dental office, checking in/out, presenting dental treatment plans; knowledge of various dental insurance plans; and exceptional customer...


  • Atlanta, United States Dental Care Alliance Full time

    Overview We are seeking a Dental Receptionist to work for our affiliated practice, Dental One Associates, in College Park, GA 30349. The Ideal Candidate we hire should have a minimum of 1 - 2 years' experience working in a dental office, checking in/out, presenting dental treatment plans; knowledge of various dental insurance plans; and exceptional customer...


  • Atlanta, United States Renewal Investment Services Full time

    Job DescriptionJob DescriptionSalary: $17-$19 HourlyField Service Representative                   Job Type: Full Time - Hourly OVERVIEWTextile Restorations is an established Southeastern company operating within the Insurance Restoration Industry.  We have received repeated national recognitions for excellence in customer service and...