Scheduling Coordinator

2 weeks ago


Winchester, United States PRO Physical Therapy Full time
Job DescriptionJob DescriptionSalary: $17-19

Private physical therapy clinic seeking a full-time, Front Desk/Scheduling Coordinator to join our awesome team on-site in our Winchester, VA practice. Our team is welcoming and willing to teach and guide during the learning process. The position of Front Desk/Scheduling Coordinator supports clinical staff and patients in scheduling, chart preparation, collections, and is a liaison to the referring physicians. If you think you would be a great fit for our team, please send us your resume and cover letter  

 

Dual Position Duties 

  • Insurance verification prior to initial evaluation 
  • Check patient demographics in electronic record for accuracy.
  • Scanning important attachments to patient cases
  • Scheduling (new and current patients
  • Greeting and helping patients at the desk 
  • Triaging new referrals and making initial contact.
  • Maintaining of new patient call list and cancel list.
  • Answering phones and managing calls as needed 
  • Managing Missing in Action (MIA)-patients who have not completed their plan of care but are not scheduled. 
  • Correspondence with referring physicians.
  • New patient check-in
  • Scanning and attachment of documentation
  • Collect copays and coinsurances. 
  • Answering any questions regarding patient balance  

Personal Characteristics Required:  

  • Exemplifying Professionalism, Positivity & Personality 
  • Excellent verbal, interpersonal, customer service & written communication skills. 
  • Organizational skills and attention to detail.  
  • Time management & prioritizing skills with a proven ability to meet deadlines. 
  • Analytical and problem-solving skills. 
  • Superb documentation skills.

Job Qualifications: 

  • High School Diploma or Equivalent  

Benefits (subject to 90-day probationary period and contract limitations)

  • Health Insurance
  • 401k
  • Sick Leave
  • Vacation
  • 8 Paid Holidays


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