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Patient Access Rep
4 months ago
Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.
At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work. We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more Check out our main career site for more details at www.proliancesurgeons.com/careers
Puget Sound Orthopaedics is the largest independent bone and joint practice in Pierce County. In addition to three clinic locations in Lakewood, Tacoma and Gig Harbor, we also operate Lakewood Surgery Center, an outpatient ambulatory surgery center, and Puget Sound Imaging, an MRI diagnostic imaging suite. Our team comprises of 13 board-certified orthopedic surgeons, 2 podiatrists, 9 physician assistants, and a 100-member support staff. We work together with the common goal of delivering expert, individualized, and compassionate attention to every patient. Staff and providers treat the patient as a whole, guided by a set of core values that are at the “HEART” of our mission – H.E.A.R.T. stands for Honesty, Empathy, Accountability, Respect and Teamwork.
The salary range for this position is $19.02 - $30.42
The Patient Access Representative provides an essential role on the team in our call center. The position is responsible for processing patient appointments and supports patient care in the performance of non face-to-face reception and general clerical duties.
Qualifications:
- Previous orthopedic front office experience a plus
- Provide exceptional customer service
- Adapt well to change
- Be able to multi-task in a busy environment
- Maintain professionalism in stressful situations
Education and Experience:
- One year of previous customer service experience required
- High school diploma or GED
- Completion of medical terminology or anatomy and physiology course, and course work in a related field preferred
The patient access rep position is full time, Monday thru Friday, 8 am – 5 pm in our Lakewood office.
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