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App-Ops Data Analyst

3 months ago

Nashua, United States Rightworks LLC Full time
Job DescriptionJob Description

Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms and technology companies. Thousands of Firms and SMBs count on us to run their business every day.

We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect.

Job Overview

App-Ops Data Analyst is a new role on Rightworks' App-Ops engineering team. This position will be critical for analyzing the immense amount of data collected from multiple systems, organizing said data into clearly defined and colorful reports and delivering this information to the leaders of all Rightworks' departments.

Responsibilities

  • Collect, analyze, derive insights and publish data for key aspects of the RightWorks hosted environment, including:
    • Application Performance
    • Application Usage
    • Application Deployment\Removal
    • Error Collection
  • Work with members of the App-Ops team to debug anomalies or trends that arise from data.
  • Maintain a statistical dashboard that will be viewed internally by multiple orgs, including Sales, Marketing and Product.
  • Handle all request for on-demand reports.

Requirements:

  • A basic understanding of systems and networks
  • Extensive experience with data analytics tools such as:
    • SQL
    • PowerBI
    • Splunk
    • Excel
    • Powershell\Scripting
  • Extensive experience with formatting and presenting data.
  • Ability to work with an engineering team to debug and solve problems.
  • BA in Data Analytics (Preferred)
  • 2+ years working on a data analytics team

Benefits

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance, and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing volunteer paid time off. We are proud to be an Equal Opportunity Employer

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

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