Claims Analyst

Medical Biller- Needs Motor Vehicle and or Workers comp claims experience Remote. Need someone on east coast or central time. 

$24hr Remote 

Can be Hybrid or Remote Mon-Fri 8-5pm $24 per hour will need Motor Vehicle and/or Workers Comp claims. 

Job Responsibilities of Claims Follow up Analyst:
 

• Provide a working knowledge in the area of workers compensation and automobile accident claims
• Ensure claims are being liquidated in a timely manner and at the appropriate level or reimbursement
• Review and codify incoming documentation
• Troubleshoot specific accounts as needed
• Consistently change strategies within the database system
• Research claim information on-line and enter new data into existing claim system as information is received with goals of accuracy
• Respond to all inquiries from "customers" (defined as: patients, employers, attorneys, insurance companies, etc.) with goals of timeliness
• Make outgoing calls to customers on new claims as appropriate in order to keep the claims moving along a path toward ultimate payment
• Handle inbound phone calls from customers, consisting of hospitals and physician groups
• Converse with the variety of customers in the utmost professional manner, even in tense situations. Handle customer questions and complaints politely and efficiently
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• Assist with special projects as needed
• Assume responsibility for solving customer problems
• Make a commitment to continuously increase customer satisfaction

Qualifications include:

• High school diploma or equivalent and 2 years of experience in medical billing and in an office environment.
• High attention to detail and accuracy
• Anticipate and solve problems to resolve issues
• Prioritize tasks, exercise sound judgment and confidentiality in maintaining sensitive information
• Learn new programs quickly, and demonstrate skills in the use of computers
• Sharp analytical skills
• Competent to work on multiple priorities and work under pressure
• Excellent communication and interpersonal skills in both orally and in written form