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Underwriting Service Assistant for Wholesale Insurance
3 months ago
Responsibilities:
- Work independently and collaboratively with Brokers to deliver exceptional client service:
- Assist with day-to-day service issues and concerns including policies, endorsements, invoicing, audits, inspections and coverage issues.
- Assist in updating Agency Management system with updated policy and coverage information.
- Building strong client relationships and engage service and sales team to address or handle escalated issues and client needs.
- Strong communications both verbally and in written form effectively and in a timely manner
- Strong client service orientation with a high sense of urgency to respond to client inquiries timely and in accordance with Novatae’s key metrics
- Self-starter with proven ability to work independently and within a team environment.
- Strong detail orientation, with ability to apply knowledge to trouble shoot issues and solve problems
- Excellent Microsoft Office skills, particularly in Excel and Word
At Novatae, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. Novatae is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, Novatae makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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