Front of House Assistant Manager

4 weeks ago


Los Angeles, United States Madre Oaxacalifornia Full time
Job DescriptionJob DescriptionMadre Oaxacan Restaurant is hiring.

Front-of-house managers oversee the interview and hiring processes for positions such as servers, hosts, bussers, and bartenders. They also oversee, direct, and actively participate in the training of personnel in these positions.

Additionally, front-of-house managers supervise the cleanliness and upkeep of the dining room and guest contact areas, including restrooms and any closet/coat check areas.

Finally, the front-of-house manager supervises individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the restaurant.

Duties & Responsibilities

  • Manage the Reception, Telephone, Room Reservations, Catering, and Cleaning over a large account.
  • Deliver the professional greeting of clients and visitors, to the highest standards.
  • Monitor, manage, and review the Catering and Cleaning task.
  • Ensure the team leaders and supervisors coordinate their staff to ensure the delivery of exceptional front-of-house services.
  • Implement dynamic operational working procedures, to support the delivery of service excellence.
  • Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required.
  • Implement safe working practices to ensure the safety of building occupiers and visitors.
  • Lead monthly management report meetings with the client and build strong relationships with key business leaders.
Requirements
  • Proficient in English.
  • Ability to stand on your feet for several hours.
  • Ability to lift at least 50 lbs.
  • Experience working as a manager.
Skills

  • Communication
  • Teamwork Oriented
  • Maintains a Good Energy Level
  • Thorough and Organized
  • Professional
  • Punctual



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