Manager, Permanent Housing

4 weeks ago


Los Angeles, United States Los Angeles Homeless Services Authority Full time

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, and can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

Under the direction of the Associate Director, LAHSA seeks an inspiring Manager to oversee the development, design, and implementation of Permanent Housing programs and initiatives. This position will be responsible managing and supervising a unit of System Component Coordinators assigned to the Permanent Housing Department. This position will assist on various Permanent Housing initiatives and pilot programs that include permanent supportive housing, housing inventory, housing utilization, time limited subsidy or housing navigation. This position will supervise an assigned team working on their designated program and projects to develop and update Scopes of Required Services/Scope of Work and Key Performance Indicators.

This Manager and their Component Coordinators will work in partnership with funders, elected offices, community partners, stakeholders, etc., to oversee all facets of program development, program design, and implementation within the Los Angeles County homeless service delivery system. The manager will work to ensure accessibility of and access to quality services and ensure service providers meet performance outcomes to support people experiencing homelessness.

The Manager may be assigned to and may support one or multiple programs within the Permanent Housing Department.

Prevention Program: Oversees several pilot programs and ensures participants within the homelessness prevention program are supported and have transition plans in place for graduating from the program.

Permanent Supportive Housing (PSH) Program: Oversees the housing inventory and utilization of all PSH units and vouchers and ensures full utilization.

Time Limited Subsidy (TLS) Program: Oversees the full scope of TLS programs and populations as well as various pilot programs. This includes Shallow Subsidy, the Time Limited Subsidy programs that provide a variety of financial and support services, retention services, and transitions plans.

Housing Navigation (HN) Program: Oversees all HN programs and pilot programs across all populations that focus on housing attainment and document collection for participants experiencing homelessness.

**_ The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities._**

**Essential Job Functions**:

- Supervises program staff weekly; schedules and directs work; performs orientation, training, and quality assurance activities regarding staff performance; recommends personnel actions such as selection and evaluation, performance management, regular check points, etc.
- Provide effective and inspiring strategic leadership in the implementation, refinement, and ongoing management of the Permanent Housing inventory. This includes working closely with leadership across key County departments, Developers, and Property Management that hold mainstream resources to ensure alignment. This includes but is not limited to the Department of Mental Health (DMH) and the Department of Health Services (DHS).
- Develops working relationships with various stakeholders, community partners, and service providers in the development, evaluation, and enhancement of permanent supportive housing, time limited subsidy or housing navigation programs.
- Lead and enhance a slot-based management system for the time limited subsidy or housing navigation programs. Lead and enhance the matching process for permanent supportive housing, oversee housing inventory or utilization.
- Leads in the design of programming, through needs assessments and research; consultation and involvement of community members and stakeholders; development of RFPs (request for proposal); the evaluation of proposals submitted for funding; selection of subrecipient contractors to deliver services.
- Drives the development of practice standards, program guides, Statements of Work, and Scopes of Required Services, ensuring evidence-based practices are incorporated into all aspects of programming.
- Onboardi



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