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Front Desk Associate

1 month ago

Reno, United States Global Partners Full time
Job DescriptionJob Description

Job Title: Front Desk Associate

Location: Reno, USA

Company: Global Partners

About Us: Global Partners is a leading international consultancy firm known for its innovative business solutions and exceptional customer service. As we expand our operations in Reno, we are seeking a friendly and professional Front Desk Associate to join our team. This role is crucial for providing excellent service and ensuring a positive experience for our clients and visitors.

Job Description: As a Front Desk Associate at Global Partners, you will be the first point of contact for our clients and visitors. Your role will involve managing front desk operations, handling inquiries, and supporting various administrative functions to ensure smooth and efficient operations.

Key Responsibilities:

Reception Duties:

  • Greet clients and visitors warmly and assist them with their inquiries.
  • Manage phone calls, emails, and correspondence efficiently and professionally.
  • Schedule appointments, meetings, and manage calendars for staff members.

Customer Service:

  • Provide detailed information about Global Partners' services, promotions, and policies.
  • Address and resolve client concerns or complaints promptly and courteously.
  • Ensure a welcoming and friendly environment for all clients and visitors.

Administrative Support:

  • Handle administrative tasks such as data entry, filing, and document management.
  • Assist with preparing reports, presentations, and other business documents.
  • Maintain office supplies and ensure the front desk area is organized and tidy.

Team Collaboration:

  • Work effectively with team members to achieve organizational goals and maintain high standards of service.
  • Participate in team meetings and training sessions to stay informed about company policies and procedures.
  • Support other administrative tasks and projects as needed.

Qualifications:

  • Previous experience in a front desk or administrative role is preferred but not required.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Excellent organizational abilities and attention to detail.
  • Proficiency in using office equipment and basic computer applications.
  • A positive attitude with a commitment to delivering exceptional service.
  • Flexibility to work various shifts, including evenings and weekends if necessary.
  • High school diploma or equivalent; additional education or certifications in administration or related fields are a plus.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.
  • Convenient Reno location with modern office facilities.
  • Regular team-building activities and social events.

How to Apply: If you are enthusiastic about customer service and administrative support and are excited to join a dynamic team at a global consultancy firm, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.

Global Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Global Partners and contribute to delivering exceptional client experiences in Reno