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Operations Manager

4 months ago

Wichita, United States Squeegee Squad of Wichita Full time
Job DescriptionJob Description

About the Position:Join Squeegee Squad of Wichita as our Operations Manager and play a pivotal role in ensuring efficient operations and outstanding customer experiences. This position is integral to overseeing field activities, managing personnel, and optimizing resource allocation to meet daily operational needs.

Location: Wichita, KS

What We Offer:

  • Compensation: Salary range of $47,840 to $52,000 per year, based on experience and qualifications.
  • Performance Bonuses: Up to $600 per month, based on operational metrics such as COGS, callback rate, and slippage.
  • Benefits:
    • Health insurance with company stipend (coverage starts after 90 days).
    • Portable retirement plan with company matching (eligibility starts after 90 days).
    • Short-Term Disability, AD&D, and a $20,000 life insurance policy.
    • Paid Time Off & Sick Leave (eligibility starts after one year).
    • Paid federal holidays.

Work Hours:Monday to Friday, 7:30 AM to 5:00 PM

What We Need:

  • Education: Bachelor’s degree preferred but not required.
  • Experience: At least 1 year of operations management experience.

Core Responsibilities:

  • Operational Oversight: Supervise daily operations to ensure alignment with company objectives, including managing field operations and coordinating schedules.
  • Performance Management: Conduct performance analysis, operational efficiency reviews, and resource allocation assessments.
  • Quality Assurance and Training: Lead quality checks and training programs for field technicians and crew leaders.
  • Customer Engagement: Manage customer feedback and complaints, ensuring high levels of satisfaction and service excellence.

To Apply:If you are interested in this role and meet the qualifications, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team.

Note: Additional details about job responsibilities will be provided during the interview process.

Conditions:Employment is contingent upon the successful completion of a background check and the signing of a confidentiality agreement and non-compete clause.