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Receptionist (Part-Time)

2 months ago

Rehoboth Beach, United States Hometown America Management. Part time $16
Job DescriptionJob DescriptionHometown America is committed to creating and maintaining a workplace in which all team members have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in Company policy and the ways in which we do business at Hometown America, and it is an important principle of sound business management. We’re seeking to create a diverse work culture that closely matches the diversity of our client base.

Hometown America has a unique opportunity available for a part-time Receptionist at Rehoboth Bay located in Rehoboth Beach, DE.

You will be responsible for:

  • Working with residents to address and resolve customer service issues (may be in person or via telephone or email) and escalating complex service issues to community management;
  • Providing excellent customer service to ensure positive resident relations; and,
  • Performing other administrative tasks, as assigned.

Requirements

To be considered for this position, you should have:

  • Prior customer service experience, including ability to resolve customer concerns; experience within the property management industry is preferred but not required;
  • Organizational skills and ability to handle details;
  • Excellent verbal and written customer service skills;
  • Initiative (self-starter) with ability to persevere and follow through on tasks and commitments;
  • Ability to portray a positive Company and community image to ensure that customers feel "at home," welcomed and valued;
  • Ability to complete work independently, but within a team atmosphere and alongside peers and supervisors to ensure community and team goals are achieved; and,
  • Proficiency with computer software programs, including Microsoft Office products and web-based applications.
  • Our hiring process includes criminal background and driving record checks.
  • A current, valid driver's license from the state where the community is located is required before driving a company-owned vehicle or before driving a personal vehicle on company business;
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Schedule:

Saturday: 10am-5pm

Sunday: 10am-5pm (Memorial Day to Labor Day only)

Why Work at this company?

The culture at Hometown America is one of shared values and vision. The company embodies its core values - accountability, communication, empowerment, integrity, service, and inclusion - each and every day. Hometown America’s fantastic leadership team provides training opportunities, resources to perform the job and continued education to succeed. Each of our employees knows they can impact positive change and make a difference in everything they do. From improving the lives of our residents to directly contributing to the success of the company, we foster an entrepreneurial spirit with a constant focus on our customers and our team.

Hiring Company Description:

Hometown America is a privately held real estate investment firm and is a leader in the manufactured housing sector. Hometown owns and operates over 125 communities in the United States and Australia. Our dynamic, entrepreneurial real estate company has been recognized as a premier operator in the industry.

Hometown's award-winning properties are known nationwide for their quality amenities, professional on-site management, and affordable lifestyle and community living for our residents.

Community teams deliver the highest level of customer service to enhance quality living experiences and create inspiring lifestyles for residents. We are committed to creating long-term value for our residents and through that success, value for our team members. Enriching lives is our business - why not make it yours?

We invite you to learn more about our company and communities by visiting our company website at www.HometownAmerica.com

Hometown America is an equal opportunity employer.