Current jobs related to IT Field Support Technician - Medford - Cellular Sales

  • Dialysis Technician Position

    2 weeks ago

    Medford, Massachusetts, United States HealthCare Support Full time

    Dialysis Technician Job OpportunityHealthcare Support is seeking a skilled Dialysis Technician to join their team on a local contract basis in Medford, Massachusetts.This 13-week contract position requires a minimum of 1 year recent dialysis technician experience and CCHT/BONENT certification. The successful candidate will work 36 hours per week on a 12-hour...

  • Resident Field Technician

    2 months ago

    Medford, United States The Papé Group, Inc. Full time

    DITCH WITCH WEST - MEDFORD, OR RESIDENT FIELD TECHNICIAN: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Ditch Witch West, the premier Field Technician, Field Tech, Technician, Resident, Field, Manufacturing, Business Services, Equipment

  • Field Service Technician

    21 hours ago

    Medford, United States Vivint Full time

    Job DescriptionWho we are: Welcome to the intersection of energy and home services. At NRG, we're driven by the idea of a smarter, cleaner, more connected future-and the possibilities that will bring to the world and to the 7.3 million customers we serve.Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated...

  • Resident Field Technician

    4 weeks ago

    Medford, Oregon, United States Ditch Witch West Full time

    Resident Field TechnicianWe are seeking a skilled and experienced Resident Field Technician to join our team at Ditch Witch West in Medford, OR. As a key member of our team, you will be responsible for ensuring the optimal performance of heavy trenching and construction equipment at customer locations.Key Responsibilities:Diagnose and repair complex...

  • Resident Field Technician

    2 weeks ago

    Medford, Oregon, United States Papé Full time

    Resident Field TechnicianWe are seeking a highly skilled and experienced Resident Field Technician to join our team at Ditch Witch West in Medford, OR. As a key member of our service team, you will be responsible for ensuring the optimal performance of heavy trenching and construction equipment at customer locations.Key Responsibilities:Diagnose and repair...

  • Resident Field Technician

    4 weeks ago

    Medford, Oregon, United States Papé Full time

    Resident Field TechnicianWe are seeking a highly skilled and experienced Resident Field Technician to join our team at Ditch Witch West in Medford, OR. As a key member of our team, you will be responsible for ensuring the optimal performance of heavy trenching and construction equipment at customer locations.Key Responsibilities:Diagnose and repair complex...

  • Resident Field Technician

    5 months ago

    Medford, United States Ditch Witch West Full time

    DITCH WITCH WEST – MEDFORD, OR   RESIDENT FIELD TECHNICIAN: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Ditch Witch West, the premier capital equipment dealer in the West, is seeking a Resident Field Technician to join their team and serve...

  • Resident Field Technician

    2 months ago

    Medford, United States Ditch Witch West Full time

    DITCH WITCH WEST - MEDFORD, ORRESIDENT FIELD TECHNICIAN:Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Ditch Witch West, the premier capital equipment dealer in the West, is seeking a Resident Field Technician to join their team and serve...

  • Dialysis Technician Position

    3 weeks ago

    Medford, Oregon, United States HealthCare Support Full time

    Job Title: Dialysis TechnicianWe are seeking a skilled Dialysis Technician to join our team at Healthcare Support. As a Dialysis Technician, you will play a vital role in providing high-quality patient care and contributing to the success of our healthcare organization.Job Summary:This is a travel Dialysis Technician position that offers the opportunity to...

  • Support Technician

    3 weeks ago

    Medford, Oregon, United States Asante Full time

    Job SummaryWe are seeking a highly skilled and motivated Support Technician to join our team at Asante. As a key member of our Information Technology Services department, you will be responsible for providing technical support and assistance to our end-users, ensuring the smooth operation of our systems and infrastructure.Key ResponsibilitiesProvide...

  • Field Service Technician

    2 weeks ago

    Medford, Oregon, United States NCR Voyix Full time

    Job SummaryNCR Voyix is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing customer installation, maintenance, and service calls promptly and effectively. You will service electromechanical equipment like self-checkout systems within an assigned territory, perform...

  • Dialysis Technician Position

    2 weeks ago

    Medford, Massachusetts, United States HealthCare Support Full time

    Dialysis Technician Job OpportunityHealthCare Support is seeking a skilled Dialysis Technician to join their team on a local contract basis in Medford, Massachusetts.This is a 13-week assignment with 36 hours of work per week, requiring a 12-hour shift, days. The ideal candidate will have a minimum of 1 year of recent experience as a Dialysis Technician and...

  • Dialysis Technician Travel Position

    3 weeks ago

    Medford, Massachusetts, United States HealthCare Support Full time

    Job Title: Dialysis Technician Travel PositionHealthcare Support is seeking a skilled Dialysis Technician to join their team for a travel position in Massachusetts.Job Details:Specialty: Dialysis TechnicianJob Location: Medford, MassachusettsTravel Allied Health Professional Salary: $1,426/weekAssignment Length: 13 weeksTotal Hours Per Week: 36 weeklyShift...

  • Dialysis Technician

    2 weeks ago

    Medford, Oregon, United States HealthCare Support Full time

    Travel Dialysis Technician OpportunityHealthCare Support is actively seeking a skilled Dialysis Technician to fill a 13-week assignment in Medford, MA. This is a unique opportunity to work with a reputable healthcare organization and enjoy a range of benefits.Benefits of Working with HealthCare Support:Immediate enrollment in health insuranceDental...

  • Travel Dialysis Technician

    3 weeks ago

    Medford, United States HealthCare Support Full time

    HealthCare Support is actively seeking a Travel Dialysis Technician to fill an opening in Medford, MA for a 13-week assignment. Benefits of this Travel Dialysis Technician with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Licensure and...

  • Dialysis Technician Position

    7 days ago

    Medford, Massachusetts, United States HealthCare Support Full time

    HealthCare Support is actively seeking a skilled Dialysis Technician to fill a 13-week assignment in a dynamic healthcare environment. Benefits of this role include immediate enrollment in health insurance, dental insurance, life insurance, and access to open investment accounts. Additionally, licensure and certification reimbursements are available, as well...

  • Dialysis Technician

    6 days ago

    Medford, Massachusetts, United States HealthCare Support Full time

    Healthcare Support is actively seeking a skilled Dialysis Technician to fill a 13-week assignment in Medford, MA. This travel dialysis technician position offers a unique opportunity to work with a reputable healthcare organization and gain valuable experience in a dynamic environment.Benefits of this Travel Dialysis Technician with Healthcare...

  • Dialysis Technician

    2 weeks ago

    Medford, Oregon, United States HealthCare Support Full time

    Travel Dialysis Technician OpportunityHealthCare Support is seeking a skilled Dialysis Technician for a 13-week assignment in Medford, MA. This role offers a unique blend of clinical expertise and travel experience.Benefits:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment...

  • Systems Support Technician

    4 weeks ago

    Medford, Oregon, United States Lifeline Full time

    Job Title: Systems Support Technician ILifeline, the #1 Managed Service Provider in the region, is seeking a highly skilled Systems Support Technician I to join our dynamic team. As a key member of our support team, you will be responsible for handling first-level support of service requests, ensuring timely resolution of technical issues, and providing...

  • Resident Field Technician

    2 weeks ago

    Medford, Oregon, United States Pape DW Inc Full time

    Job OpportunityWe are seeking a skilled Resident Field Technician to join our team at Pape DW Inc. in the Medford, OR area.As a key member of our team, you will be responsible for ensuring the optimal performance of heavy trenching and construction equipment at customer locations. Your expertise will be essential in maximizing uptime and resolving complex...

IT Field Support Technician

3 months ago

Medford, United States Cellular Sales Full time
Job DescriptionJob Description

Overview

IT Field Support Technician

Classification
Non-Exempt

Reports to
IT Field Support Manager

JOB DESCRIPTION

Summary/Objective
Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.

Essential Functions

  1. Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person.
  2. Assist with identifying problems and providing potential resolutions.
  3. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels.
  4. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation.
  5. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards.
  6. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution.
  7. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests.
  8. Maintains up to date knowledge of company software, hardware and approved documented procedures.
  9. Schedules preventative maintenance on company owned vehicle.
  10. Escalate and schedules vendor services as necessary.
  11. Installation and troubleshooting of WAN/LAN, Cat 6e cabling.
  12. Manage and track inventory stockroom(s) for designated territory according to team standards.
  13. Responsible for expense records and reports for company provided procurement card.

Competencies

  1. Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
  2. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  3. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  4. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  5. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
  6. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job is in a store/retail environment.

Physical Demands
Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type/Expected Hours of Work
This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.

Travel
30-60%

Required Education and Experience

  1. HS diploma
  2. Minimum 3 years verifiable technology support

Preferred Education and Experience

  1. Two or four year degree
  2. Industry certifications a plus
  3. Understanding of ITIL

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

  1. Ability to deal with stress and changing priorities.
  2. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize.
  3. Excellent interpersonal skills with the ability to work both independently and as part of a team.
  4. Strong troubleshooting skills

AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

$23-$31 an hour


Qualifications

#2024MG

#LI-CSOK