Parts Consultant

3 months ago


Lake Jackson, United States Leo Martin Chevrolet Full time
Job DescriptionJob Description

Job Summary:
As a Parts Consultant at Leo Martin Chevrolet, you will be responsible for providing exceptional customer service and expertise in the auto parts industry. You will assist customers in finding and purchasing the correct parts for their vehicles, while ensuring high levels of customer satisfaction. This is a full-time individual contributor role with a base salary plus commission in Lake Jackson, Texas.

Compensation & Benefits:
- Competitive base salary plus commission
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Employee discounts on products and services

Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Listen to and understand customer needs to provide accurate and timely parts recommendations
- Use electronic cataloging and inventory systems to locate and order parts for customers
- Process customer payments and maintain accurate documentation of transactions
- Maintain inventory levels and ensure parts are properly organized and stocked
- Collaborate with service technicians and sales staff to ensure accurate pricing and availability of parts
- Handle customer complaints and issues promptly and professionally
- Stay up-to-date on product knowledge, industry trends, and dealership promotions
- Comply with all safety and security protocols as set by the dealership

Requirements:

- Knowledge of PartsTrader & OPS Trax a plus
- High school diploma or equivalent
- Prior experience in the automotive industry, specifically in parts sales, is preferred
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Familiarity with electronic cataloging and inventory systems
- Ability to work in a fast-paced and dynamic environment
- Must be able to lift up to 50 pounds and stand for extended periods of time
- Valid driver's license and clean driving record

EEOC statement:
Leo Martin Chevrolet is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace and welcome applicants of all backgrounds and experiences to apply.



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