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Marine Parts Consultant

2 months ago

Jackson, Wisconsin, United States Kettle Marine Full time
PARTS SPECIALIST

Are you knowledgeable about marine equipment and ready to embrace a new opportunity as a PARTS SPECIALIST with Kettle Marine? We are seeking an individual who excels in customer interaction, possesses mechanical expertise, and is enthusiastic about working with cutting-edge boat electronics and accessories. This role offers full-time employment opportunities.

  • Interact with customers in a welcoming manner, both face-to-face and via phone.
  • Manage incoming inquiries, process orders, and provide guidance on the best boat accessories.
  • Exhibit a positive demeanor and work collaboratively with colleagues.
  • Ensure a remarkable customer experience by executing tasks that create lasting impressions.
  • Availability to work on weekends is required.
Key Responsibilities
  • Supervise the parts department while serving both retail and wholesale clientele.
  • Meet objectives by adhering to purchasing protocols and managing stock levels.
  • Oversee parts inventory and efficiently track expenses.
  • Collaborate with the Service Manager to ensure necessary parts are available for repairs.
  • Stay updated on warranty and return policies from suppliers.
  • Comply with regulations affecting operations at all levels.
  • Establish and pursue departmental objectives.
  • Organize incoming stock and maintain appropriate inventory levels.
  • Ensure accurate pricing of parts and accessories in the system.
  • Effectively implement safety measures.
  • Exemplify the Company's Values in all interactions with customers, team members, and vendors.
Qualifications
  • At least 2 years of experience in a Parts Specialist position is preferred.
  • Exceptional customer service abilities.
  • Professional attitude and strong work ethic.
  • High school diploma or equivalent is required.
  • Detail-oriented with strong organizational skills.
  • Valid driver's license with a clean driving record.

We are committed to fostering a diverse workplace and do not tolerate discrimination in any form. Join us in a vibrant environment where your skills and passion for marine equipment can thrive.