Current jobs related to Patient Care Concierge - Scottsdale - Prenuvo

  • Receptionist Concierge

    4 weeks ago

    Scottsdale, United States Belmont Village Full time

    PART TIME CONCIERGE NIGHTS: 3:30 PM TO 9:00 PM $14.50/ HR WHAT ARE THE QUALIFICATIONS? High School diploma or equivalent Proficient in verbal and written English Highly refined verbal communication skills with a professional demeanor WE CARE ABOUT YO Receptionist, Concierge, Administrative

  • ROCKSTAR Patient Care Coordinator

    2 months ago

    Scottsdale, United States paragonstrategicstaffing Full time

    About Us: We are paragon strategic staffing, where top-tier talent meets exceptional care! Our mission? Providing a mind-blowing, elevating experience for each and every patient who walks through our doors. We pride ourselves on a family-like atmosphere and unwavering dedication to our clients. Join us as our new ROCKSTAR Patient Concierge, and help us make...

  • ROCKSTAR Patient Care Coordinator

    2 months ago

    Scottsdale, United States paragonstrategicstaffing Full time

    About Us: We are paragon strategic staffing, where top-tier talent meets exceptional care! Our mission? Providing a mind-blowing, elevating experience for each and every patient who walks through our doors. We pride ourselves on a family-like atmosphere and unwavering dedication to our clients. Join us as our new ROCKSTAR Patient Concierge, and help us make...

  • Medical Support Specialist Stonecreek Concierge

    2 weeks ago

    Scottsdale, Arizona, United States HonorHealth Full time

    Job SummaryWe are seeking a skilled Medical Assistant to provide exceptional support to our professional staff at Stonecreek Concierge. As a key member of our team, you will be responsible for maintaining a clean and organized environment, ensuring seamless patient flow, and providing top-notch medical support.Key ResponsibilitiesEscort patients to exam...

  • Privado Experience Concierge

    2 weeks ago

    Scottsdale, United States AccorHotel Full time

    At Fairmont Scottsdale Princess unparalleled service and luxury await guests of Privado our exclusive villa experience. At Privado we are looking for experts in luxury; to know luxury is to serve luxury. Our carefully curated team of Experience Concierge will look forward to assisting the most discerning travelers creating exceptionally special experiences...

  • Privado Experience Concierge

    5 days ago

    Scottsdale, United States AccorHotel Full time

    At Fairmont Scottsdale Princess unparalleled service and luxury await guests of Privado our exclusive villa experience. At Privado we are looking for experts in luxury; to know luxury is to serve luxury. Our carefully curated team of Experience Concierge will look forward to assisting the most discerning travelers creating exceptionally special experiences...

  • Health Concierge Operations Specialist

    2 weeks ago

    Scottsdale, Arizona, United States CVS Health Full time

    As a Health Concierge at CVS Health, you will serve as a single-point-of-contact for plan sponsors, members, and providers. Your key responsibilities will include:Key Responsibilities:Responding to customer inquiries and resolving issues in a timely and professional manner.Providing education and support to members to help them manage their health and...

  • Medical Office Assistant Concierge Medicine

    3 weeks ago

    Scottsdale, United States HonorHealth Full time

    Overview: We are offering all Medical Assistant's opportunity for a SIGN-ON BONUS of up to $2,000.00! Full-Time; Monday - Friday; 8am - 5pm Located at E Carefree Hwy & N Scottsdale Rd Looking to be part of something more meaningful? At HonorHealth, as a MEDICAL ASSISTANT, youll be part of a team, creating a multi-dimensional care experience for our...

  • Patient Care Specialist

    1 month ago

    Scottsdale, Arizona, United States Fresenius Medical Care North America Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Care Technician to join our team at Fresenius Medical Care North America. As a key member of our healthcare team, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesAssist patients with...

  • Front Desk Concierge

    2 weeks ago

    Scottsdale, Arizona, United States Acoya Shea Senior Living Full time

    About Acoya Shea Senior LivingWe are a premier retirement community dedicated to providing exceptional care and services to our residents. As a Front Desk Concierge, you will be the first point of contact for our residents, families, and guests, and will play a vital role in creating a warm and welcoming atmosphere.Key Responsibilities:Provide exceptional...

  • Patient Care Specialist

    3 weeks ago

    Scottsdale, Arizona, United States Fresenius Medical Care North America Full time

    Job SummaryFresenius Medical Care North America is seeking a skilled and compassionate Patient Care Specialist to join our team. As a key member of our dialysis healthcare team, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesPatient CareAssist...

  • Patient Care Specialist

    4 weeks ago

    Scottsdale, Arizona, United States Fresenius Medical Care North America Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Patient Care Technician to join our team at Fresenius Medical Care North America. As a Patient Care Technician, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesPatient Care: Assist...

  • Patient Care Technician

    2 weeks ago

    Scottsdale, Arizona, United States Fresenius Medical Care North America Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Care Technician to join our team at Fresenius Medical Care North America. As a key member of our dialysis healthcare team, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesAssist in...

  • Patient Care Technician

    2 months ago

    Scottsdale, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** Willing to Train! Paid Training Provided **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with...

  • Resort Club Level Concierge

    1 month ago

    Scottsdale, United States Accor Full time

    Company DescriptionThe Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious...

  • Dialysis Patient Care Technician

    3 weeks ago

    Scottsdale, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE:Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the...

  • Patient Care Technician

    1 month ago

    Scottsdale, Arizona, United States Fresenius Medical Care North America Full time

    Job SummaryFresenius Medical Care North America is seeking a skilled Patient Care Technician to join our team. As a key member of our dialysis care team, you will provide safe and effective home dialysis therapy and training to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesAssist in the setup of home dialysis equipment and...

  • Patient Care Technician

    1 month ago

    Scottsdale, Arizona, United States Fresenius Medical Care North America Full time

    Job SummaryWe are seeking a skilled Patient Care Technician to join our team at Fresenius Medical Care North America. As a key member of our dialysis care team, you will play a vital role in providing safe and effective home dialysis therapy and training to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesAssist in the setup of...

  • Patient Care Coordinator

    1 week ago

    Scottsdale, United States TN Specialty Dental Services, PLLC Full time

    Job Type Full-timeDescriptionwww.smilesbyAPDO.com Who are we? Affiliated Pediatric Dentistry and Orthodontics is a well-established and reputable Pediatric Dental & Orthodontic practice in Scottsdale that has been serving The Valley for nearly 40 years. As a concierge orthodontic practice, we are dedicated to delivering personalized experiences for our...

  • Patient Care Coordinator

    4 weeks ago

    Scottsdale, Arizona, United States Paragon Strategic Staffing Full time

    Job Title: Rock Star Patient ConciergeJob Summary:We are seeking a highly motivated and results-driven Patient Care Coordinator & Plastic Surgery Sales Professional to join our team. As a key member of our sales team, you will be responsible for selling a comprehensive suite of nonsurgical and surgical cosmetic treatments to patients. If you have a passion...

Patient Care Concierge

3 months ago

Scottsdale, United States Prenuvo Full time
Job DescriptionJob Description

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience of our clinics across North America, have allowed us to lead the charge against "we caught it too late again." Prenuvo operates preventative screening clinics in Vancouver, Silicon Valley, Dallas, Boca Raton, Minneapolis, Los Angeles, New York City, and Chicago, with more clinics in North America and internationally in the next 2 years.

The Opportunity

We are looking for a Full-time Patient Care Concierge to join our Scottsdale clinic team Our ideal candidate is a team-player and natural problem-solver. They are able to bring genuine compassion and their sharp attention to detail to care for real people each day. Our clinic may operate up to seven (7) days a week. Monday to Sunday. This role may require scheduling for weekdays, weeknights and weekends as needed. It is an on-site position. This is a location-specific role that will occasionally require the candidate to cover shifts within a 45-minute notice. Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives

What You'll Do

As a Patient Care Concierge, you will be responsible for managing patients from the moment they are booked to the time they receive their post-scan follow up - ensuring their journey is smooth and they feel well-taken care of. Our patients' wellbeing is our top priority

The stages of our Patient Experience are outlined alongside the corresponding role responsibilities below:

Patient Support

  • Phone, Email, In-person
  • Pre-scan questions (e.g., helping with medical intake form, giving directions, parking)
  • Post-scan questions (e.g., when they will receive their report, how to schedule consultation call)
  • Issue identification, troubleshooting and reporting

Pre-scan Patient Outreach

  • Appointment Reminders
  • Safety and Health/Medical intake form completion status reviews and reminders prior to arrival

Patient Arrivals & Intake

  • Technologist communication
  • Identity verification
  • Payment processing/verification
  • Health Practitioner Verification
  • Contact details
  • Report distribution method(s)
  • Medical intake form assistance
  • Prescription protocol and policies
  • Patient orientation/preparation
  • Set scan expectations
  • Provide report access instructions
  • Assist with app installation issues

Patient Scan Preparation

  • Escort to change room and scan instructions
  • Technologist communication

Patient Post Scan Support

  • Reiterate next steps and what to expect
  • Patient follow ups and requests
  • Booking follow up scans
  • Satisfaction survey
  • Calls informing report availability
  • Assisting with Nurse Practitioner consultation call scheduling
  • Asking for referrals and review
  • Report distribution
  • Coordinating with Health Practitioners
  • Amplification of Patient Experience

Sales Support

  • As required

What You'll Bring

  • You're self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
  • You're reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
  • Industry experience in customer support, service, and success is an asset
  • Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
  • Excellent written and verbal communication skills - interpersonal and collaborative skills
  • Professionalism - personifying as the welcoming face of our clinics and services
  • Understanding and exhibiting a high emphasis on patient privacy and confidentiality
  • Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
  • You're passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements

Our Values

  • We empower - We are all agents for change in transforming healthcare and in transforming our health
  • We work together - We work together to support and deliver the best for our members and ourselves
  • We bring transparency - Positive change comes from transparency in where we stand as a company, as colleagues and as Prenuvo members

What We Offer

  • An avenue to make a positive impact on people's lives and their health
  • We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
  • Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
  • Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
  • Daily health at Prenuvo means having space to take a break and refuel - at our office locations, we keep our break room stocked with good coffee and healthy snacks
  • Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
  • We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
  • The wage for this role ranges $22.82 per hour in local currency

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.