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Dispensary Shift Lead

4 months ago

Bonita Springs, United States iAnthus Capital Full time
Job DescriptionJob Description

Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products

We are looking for a dispensary lead to join our team in Bonita Springs

Key Responsibilities:

  • Create an environment of “Patients First” focusing on excellent patient interaction
  • Recognize and appropriately respond to the patients with ease and compassion
  • Maintain the highest level of confidentiality with patient information and interactions
  • Multi-task, think critically and work quickly to resolve problems as they arise
  • Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
  • Keep current with company policies and procedures
  • Responsible for either opening or closing of dispensary (key holder)
  • Balance cash and product inventory as part of daily closing procedure
  • Observing and participating in patient services during consultation and sale
  • Maintain accountability of all team members, in relation to specific job description
  • Other duties as assigned by Manager

REQUIREMENTS

  • High School Diploma or equivalent
  • Must be at least 21 years of age
  • Recent and relevant hospitality and/or retail experience required
  • Must have reliable transportation
  • 2+ year customer service
  • Strong customer service skills
  • Must possess a positive and professional attitude
  • Ability to quickly learn and apply new technologies and systems

Minimum Qualifications:

  • Experience in hospitality service and/or high-volume retail environment
  • Bachelor’s degree or equivalent required
  • 1 – 3 years in a retail environment managing a team
  • Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
  • Experience working with Excel, POS, and inventory management control systems
  • Strong interpersonal skills
  • Must be 21 years of age or older.
  • Must successfully pass an extensive background check, including CORI

Physical and Environmental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to work a minimum of 8 hours a day and rotating shifts;
  • Flexible schedule availability including nights, weekends and holidays;
  • Ability to lift, push, and pull 50 pounds;
  • Ability to sit, squat, bend, and kneel repetitively throughout a workday;
  • Ability to stand for extended periods of time;
  • Ability and willingness to work in the following conditions:
  • General office environment;
  • Extended computer usage;
  • Extended phone usage including teleconferences

Equal Opportunity Employment

GrowHealthy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, GrowHealthy complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  GrowHealthy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status.

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