Operations Manager
4 weeks ago
- Collecting and organizing information from various sources such as CRM, payment processors, POs, and sales histories to identify KPIs across all businesses
- Conduct interviews with Directors and VPs to identify areas of improvement
- Identify and solve problems in various specialized areas
- Use statistical methods (KPIs) to analyze information and develop solutions to business problems
- Develop and deliver reports to leadership team members with findings and recommendations
- Work with the leadership team to conduct a review of key areas including but not limited to: financials, sales and marketing, investor relations, supply chain, tech stack, vendor relations, and legal
- Manage key projects as determined by analysis
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite or related software
- Ability to collect and compile relevant data
- Strong business analytical skills
- Work well independently and as part of a team
- Thorough understanding of the company's business process
- BA in finance/business/ accounting / marketing / healthcare admin
- Master’s degree
- 2-3 years healthcare, financial institution, tech or similar fast paced environments
- Advanced expertise in Excel and proficiency in CRM, Google Suite, project management tools, general business applications
- Self-starter who is able to manage multiple projects with limited supervision
- Strong problem-solving skills with mathematical aptitude
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Sr. Operations Manager
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