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Account Specialist

4 months ago

Baldwin Park, United States NEXGENS Full time
Job DescriptionJob Description

OBJECTIVE: This position serves as the key liaison for Private Label customers, including retailers like TJ-Maxx, HomeGoods, type retailers and is accountable for facilitating new development and new offerings for the account. Develops a trusting relationship with customers.

ESSENTIAL JOB RESPONSIBILITIES

· Primary contact for Sales, Purchasing, Product development and Customer Service at a high level.

· Work closely with the EVP of Private label on assortment review, offerings, and line planning process.

· Able to direct design concepts and spec information, analyze required information/details before disseminating to customer as well as the suppliers.

· Daily communication and follow-up with overseas suppliers.

· Assist with entering, auditing, and analyzing new and existing product data information including costing, pricing, dimensions, materials, parts, and supplier information in various internal systems.

· Product set up request for ERP and SKU maintenance as required.

· Navigate, monitor, and complete task requirements in account Portal using a PLM (Product Lifecycle management system).

· Coordinate production timeline requirements with a sense of urgency, diligence, and attention to detail.

· Maintain communication on updates in customer vendor guidelines to ensure the company is compliant.

· Have a clear understanding of the supply chain process for direct container shipping from overseas direct to customers using portal designated by customer such as G.T. Nexus or AGL.

· Work with cross functional teams such as Inventory control, Imports, Accounting Departments.

· Works closely with compliance and QC team overseas to address any potential quality issues.

· Tracking private-label orders to assure on-time delivery of goods per account requirements, including direct container orders.

· Suggest actions to improve sales performance and Identify opportunities for growth.

REQUIRED SKILLS AND COMPETENCIES

· High level of proficiency in Excel; proficiency in Microsoft Office

· AA Degree or BA/BS Degree in related field

· Minimum 2-3 years’ experience in private label account management.

· Basic knowledge of project management within the home décor industry a plus.

· Excellent attention to detail and organizational skills

· Critical thinking abilities

· Strong communication skills

· Ability to multi-task several priorities and possess solid time management skills

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