Front Desk Receptionist

5 days ago


Santa Fe, United States StretchLab Santa Fe Full time
Job DescriptionJob Description

StretchLab Santa Fe is currently seeking a high energy, passion filled and motivated individual that is fitness minded and has a love for community and our brand

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary flexologist ™ training ensures that their client’s receive a world class stretching session.

 

POSITION:

The purpose of the Front Desk Receptionist is to assist the General Manager with all things studio related with a main focus on Front Desk duties. 

 

REQUIREMENTS:

  • Excellent communication, and customer service skills required
  • Ability to learn and use the ClubReady software system
  • Ability to stand or sit for up to 8 hours throughout the workday
  • Must be fluent in English and have excellent communication skills via in person, phone and email/ text
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills

 

RESPONSIBILITIES:

  • Assist the General Manager with opening or closing the studio
  • Book and confirm appointments
  • Manage the front desk to greet and check-in clients and prospects when they enter the studio
  • Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
  • Emphasize and enforce objectives of the club as a fitness and wellness provider
  • Present available services to current or prospective members
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
  • Ensure studio is clean and tidy
  • Other duties as assigned

 

COMPENSATION & PERKS:

  • Competitive compensation based on experience
  • Discounted memberships
  • Commission paid on retail sales
  • Opportunity for bonus based on performance
  • Huge opportunities for growth within the studios, including additional sales and management opportunities

 

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