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Assistant General Manager
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We're seeking an experienced Assistant General Manager to assist Hotel Felix's General Manager in planning and overseeing the hotel's day-to-day operations. When the General Manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in Hospitality Management and at least (3) three years of managerial experience in the Hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you
Responsibilities:- Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
- Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
- Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
- Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
- Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
- Must have at least 3 or more years of experience in the hospitality field
- Previous experience managing a team is required; preferably in a hospitality role such as department manager
- Showcase exceptional organizational, communication, and problem-solving skills
- Proven customer service experience as a manager; strong guest-focused mentality
As downtown Chicago’s first hotel to enjoy Silver LEED (Leadership in Energy and Environmental Design) certification from the U.S. Green Building Council, our four-star hotel has mastered the art of combining luxury and sustainability. At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle.
Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, with contemporary furnishings and a glass fireplace lending a stylish yet cozy feel.
