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Player Services Supervisor
1 month ago
SECTION: JOB DESCRIPTION
SECTION NO: PLAYER SERVICES
SUBJECT: SHIFT SUPERVISOR
REPORTS TO: PLAYER SERVICES SHIFT MANAGER
RESPONSIBILITIES:
- To ensure cashiers and bankers are following all procedures that are established within the department.
- To handle supervisory responsibilities in the absence or indisposition of the Player Services Shift Manager.
- Monitoring key logs for accuracy.
- Reporting equipment in case of any malfunctions.
- Assist cashiers with even exchanges.
- Audit banks as necessary or when designated to do so by management.
- Correct errors on even exchange paperwork, inform the cashier of the change.
- Must be capable of operating all cashier/banker locations.
- Process variances through the main bank.
- Asset Protection.
- Performs other job duties and functions as assigned.
CERTIFICATION/LICENSES: Mississippi Gaming License REQUIRED.
EDUCATION OR SKILLS REQUIRED:
High School Graduate or equivalent. Excellent oral and written communication skills. Computer experience with Windows, Word and Excel.
PHYSICAL ACTIVITIES:
The following activities are normally required to perform these functions: stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, strong math skills, excellent organizational skills.
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