Cage Supervisor

3 weeks ago

Biloxi, United States MGM Resorts International Full time

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The main duty of the Cage Supervisor is to help guide the cage team in effectively managing shift operations, which includes balancing all banks, following company best practices, and complying with Federal, State, and local gaming regulations. Additionally, ensuring the delivery of top-notch guest service in line with the SHOW standard to both internal and external patrons is essential.

THE STARTING RATE: $24.00 an hour

THE DAY-TO-DAY:

  • Oversees quality standards, delegates tasks, compiles shift reports, and validates transactions per internal controls
  • Supports the Casino Cage Manager in balancing banks and ensuring Title 31 compliance
  • Provides exceptional customer service, addressing guest concerns and handling inquiries promptly and professionally
  • Coordinates with Workforce Management and Cage Manager on staffing schedules and attendance to maintain proper staffing levels
  • Assists in Human Resources duties, promoting guest service, teamwork, and employee satisfaction, and ensures training aligns with the company's diversity commitment
THE IDEAL CANDIDATE:
  • Possesses 2+ years of experience in casino cage, banking, finance, data entry, or similar roles with high-volume cash handling
  • Demonstrates top-tier customer service
  • Exhibits proficiency in using computer programs and multi-line telephones
  • Ensures compliance with Title 31 Regulations
  • Describes themselves as detail-oriented and highly motivated
  • Endures prolonged standing and exposure to cigarette smoke in a casino environment
CERTIFICATIONS/LICENSES:
  • Must be able to obtain a gaming license for the state of Mississippi
THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Healthcare, financial, and time off benefits
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community


Are you ready to JOIN THE SHOW? Apply today

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