Order Desk and Showroom Manager

3 weeks ago


Kearney, United States Badass Workbench Full time
Job DescriptionJob Description

Ideal for an excellence-driven person passionate about helping hardworking people enhance their workspace.


START DATE: Monday September 9, 2024


COMPENSATION: $50,000 + Commission

W-2, exempt


SCHEDULE:

Full-time Monday - Friday

8:30am-5:00pm CST

Opportunity to travel up to 25%


LOCATION: Kearney, NE

100% Onsite at our BRAND NEW 7500 square foot showroom with an opportunity to represent us at trade shows across the United States


We are devoted to serving the people who don't mind getting their hands dirty and who do whatever it takes to get the job done.


We began business as the Big Rack Shack, providing pallet racking to people at farm shows, and our business grew during the agricultural boom in 2010. After immersing ourselves in this crowd, we began using leftover parts to create custom workbenches and found there was quite a demand for them. Thus, Badass Workbench was born


Several of our employees dip their toes into both businesses, because building tricked out workbenches isn't our only specialty.

Each workbench is uniquely customized to fit our clients' needs and built with excellent craftsmanship in mind. The Badass Workbench team values providing high-quality products and customer service. If you are looking to work closely with a badass team and take great pride in producing top-rate work, keep reading


We are currently looking for an Order Desk and Show Room Manager to work with our customers and answer questions they may not even know they have. This individual will assist customers in person, over the phone, and via email regarding inquiries about our products and updates on their orders. This role is 100% in-person and onsite with the opportunity to travel and represent us at trade shows across the country.



Our Core Values

Integrity

We are honest with ourselves and with our customers, we do things the right way because there is no other way.

Teamwork

We work together as a team, each bringing our own unique ability and skills to build something greater than we could ever do alone.

Excellence

We take pride in what we build and how we build it, we settle for nothing but the best.

Figure It Out

We are a team of adaptable, resourceful individuals who take the initiative to solve problems using creativity and critical thinking to get the job done right every time.


Work with Us, Grow with Us

We encourage continuous learning and self-improvement. For some, continuous learning is focused on becoming better versions of their current role. For others, the motivation is professional and personal development to earn the opportunity for increased responsibility.


If you're looking to progress in your role, the Order Desk and Show Room Manager role is perfect for you The work you do every day will prepare you to take on more responsibility outside of the shop, where you can level up to our Outside Sales Rep role. Outside Sales takes on the same type of work but travels up to 20 weeks out of the year to attend trade shows and meet prospective clients.



Order Desk and Show Room Manager Key Responsibilities

  1. 1) Work directly with our customers who call, email, or walk in with pre-order inquiries and answer their questions regarding our product lines.

Success Metric: YTD quarterly sales increased by 20% from YTD quarterly sales from the previous year.


  1. 2) Consult with customers during the online order process, and ensure the customer places the order with the reassurance that the product meets their needs.

Success Metric: Obtain at least five 5-Star reviews from customers each month


  1. 3) Follow up with customer calls and email inquiries, provide shipping information, discuss order updates and changes, and answer additional questions.

Success Metric: Respond to all phone and email inquiries received during the workday by 4:00pm CST.


  1. 4) Keep the showroom floor stocked, priced, and clean daily. Order items needed to fulfill orders if not in stock.

Success Metric: Generate $50,000 in floor sales monthly.

  1. 5) Obtain freight quotes, arrange shipping, collect balances and assist in pulling orders

Success Metric: 100% of customers with open balances are communicated to daily until the balance is collected.



Our Order Desk and Show Room Manager Role Has the Following Characteristics:

  • Is uber-responsive (Unanswered texts drive you crazy)
  • Takes a crack at problem-solving solo before asking for help
  • Has a knack for knowing what people need to "get the job done right"
  • Always chooses to do what's moral over taking the easy way out
  • Happy to help anyone less familiar with the internet place an online order
  • Looks at the once-in-a-while goof-up as a learning experience



Benefits & Perks:

  • PTO
  • Paid holidays
  • Simple IRA with up to 3% match
  • Aflac
  • Unpaid family leave
  • Employee discount on our products for personal use
  • Annual team event



COMPENSATION: $50,000 Base + Commission


APPLICATION PROCESS:

  1. Apply online
  2. Complete The ALL IN Assessment online within 24 hours of application (Approximately 35 minutes to complete)
  3. Online Skills Test (Approximately 30 minutes to complete)
  4. Screening Interview via Zoom (Approximately 15 minutes)
  5. In-Person Deep Dive Interview (Approximately 1.5 hours)
  6. Team Shadow Day "Experience a Day in the Life with Us" (5 hours PAID)



  • Kearney, United States Premier Rental Purchase Full time

    General Purpose:Add to the computer all payments received, such as payments received on delivery, mail payments, and customers coming into the store. Responsible for cash drawer. Handle customer inquiries, take customer orders, and phone their references for verification. Accept responsibility for increasing sales to customers, which should occupy...


  • Kearney, Nebraska, United States Cash-Wa Full time

    Job OverviewAre you looking for a dynamic role that keeps you engaged and active? This position is essential for managing order selection within the warehouse and preparing items for dispatch. Precision and speed are crucial to ensure that the right products are chosen, allowing for timely truck departures.Shift Details: Sunday to ThursdayRole...


  • Kearney, Nebraska, United States Cash-Wa Full time

    Position OverviewWe are seeking dedicated individuals for a night shift role within our warehouse environment, specifically in the Repack areas, which include the Candy, Tobacco, and Convenience Store sections.This role is ideal for those who thrive in a fast-paced setting and enjoy staying active throughout their shift. The primary responsibility involves...


  • Kearney, United States Premier Rental Purchase Full time

    General Purpose: Add to the computer all payments received, such as payments received on delivery, mail payments, and customers coming into the store. Responsible for cash drawer. Handle customer inquiries, take customer orders, and phone their references for verification. Accept responsibility for increasing sales to customers, which should occupy...


  • Kearney, Nebraska, United States Buckle LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our Guest Services team as a Guest Services Representative. This role is responsible for providing exceptional service to our guests, responding to their needs, and ensuring a positive experience in our stores.Key ResponsibilitiesFacilitate Communication: Manage communication...


  • Kearney, United States Sun Tan City - JB and Associates Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insuranceOpportunity for advancementTraining & developmentBenefits:Employment growth opportunitiesCompetitive Wages based on experience and abilitiesFlexible Scheduling.Competitive bonus plan.Employee discount on products & services.Company OverviewSun Tan City is one of the...


  • Kearney, Nebraska, United States Buckle LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our Guest Services team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our guests, responding to their needs, and ensuring a positive experience in our stores.Key ResponsibilitiesFacilitate Communication: Manage...


  • Kearney, Nebraska, United States Buckle LLC Full time

    Job SummaryBuckle LLC is seeking a highly skilled and customer-focused Customer Service Representative to join our Guest Services team. As a key member of our team, you will be responsible for providing exceptional service to our guests, responding to their needs, and ensuring a positive shopping experience.Key ResponsibilitiesFacilitate Communication:...

  • Assistant Manager

    3 months ago


    Kearney, United States Sonic Full time

    Here at Sonic Drive-In, Assistant Managers help oversee in-store operations alongside the General Manager. The Assistant Manager plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently.  Assistant Managers must lead by example and execute systems and procedures with 100%...


  • Kearney, United States Sharks Restaurant and Billiards Full time

    Sharks Restaurant & Billiards in Shawnee Mission, KS is calling all friendly food service management professionals to apply to join our amazing team as a full-time Restaurant Front of House Manager!WHY YOU SHOULD JOIN OUR TEAMWe are a well-known entertainment establishment that values our employees just as we value our customers. We pay our Restaurant Front...


  • Kearney, United States Sharks Restaurant and Billiards Full time

    Sharks Restaurant & Billiards is in search of a Restaurant Operations Manager - Billiards. This role is essential for overseeing the front house operations and ensuring a high-quality experience for our patrons.Key Responsibilities:Manage daily front house activities efficientlyGreet and assist guests with a warm welcomeTrain staff to deliver exceptional...

  • Operations Manager

    5 days ago


    Kearney, Nebraska, United States Team Car Care Dba Jiffy Lube Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team at Team Car Care Dba Jiffy Lube. As a key member of our management team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing team.Key ResponsibilitiesDrive Sales Growth: Work closely...


  • Kearney, United States New England College-Optometry Full time

    Seeking Full and/or Part-Time Optometrist and Ophthalmologist to join our well-established, privately owned medical practice. Base salary plus incentive bonus available. Kearney Eye Institute is a rapidly-growing and fully collaborative MD/OD group practice, presently with three full-time ODs and two full-time MDs. We have two locations within 45 minutes of...


  • Kearney, United States Sharks Restaurant and Billiards Full time

    Sharks Restaurant & Billiards is currently hiring for a full-time Front of House Billiards - Restaurant Manager to ensure all our front house operations are running seamlessly in the Shawnee Mission, KS area. This food service management position earns a competitive salary of up to $57,500/year. It's a busy time for us, but we have a unique pay structure...


  • Kearney, Nebraska, United States Adams Bank and Trust Full time

    Join our esteemed Commercial Banking leadership team at Adams Bank and Trust.Manage a dedicated team of banking professionals in the regions of Western Nebraska and Northern Kansas.We offer relocation assistance or the option to work remotely with frequent travel to oversee team operations and cultivate client portfolios.POSITION OVERVIEW:Directs and...


  • Kearney, United States Sharks Restaurant and Billiards Full time

    Sharks Restaurant & Billiards is in search of a Front of House Billiards - Restaurant Manager. This role provides a competitive salary along with a distinctive compensation structure. Be part of a vibrant work environment with a fantastic team.Key Responsibilities:Oversee the smooth operation of front house activitiesGreet and assist patronsTrain staff to...

  • Store Manager

    1 week ago


    Kearney, United States Ross Dress for Less Full time $60,000 - $70,000

    Our values start with our people, join a team that values you!We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and...

  • Laboratory Manager

    3 months ago


    Kearney, United States Vytelle Full time

    Job DescriptionJob DescriptionSalary: Job Title: Laboratory ManagerCompany: VytelleReporting to: Vice President of ADVANCE IVF OperationsDirect Reports: VariedLocation: NebraskaSalary Range: Commensurate with experienceStatus: Full-time exempt ABOUT VYTELLEWe are a global precision livestock company reshaping how cattle producers worldwide unlock...


  • Kearney, United States Sun Tan City - JB and Associates Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsOpportunity for advancementTraining & development 5012 3rd Ave., Suite 130, Kearney, NE 68845Benefits/PerksPERSONAL & MANAGER BONUSES & FREE TANNING! *Special deals for friends & family members too!Clean Environment.Employment growth opportunities & On-the-Job Training provided.Flexible scheduling &...


  • Kearney, United States Buckle LLC Full time

    Summary If you're looking for a Part-time job that works well with a busy schedule a position on Buckle's Guest Services team might be a great fit for you! The Guest Services Representative will be able to respond to and anticipate guest and store needs and be able to escalate situations appropriately. The Guest Services Representative handles confidential...