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Retail Sales Associate

4 months ago

Portland, United States Saf-Gard Safety Shoe Co Full time
Job DescriptionJob Description

Do you take an old school approach to work, you know: do what you need to do to take care of the customer and get the job done ~ no matter what... Are you looking for a career and not just the next job? We're interested in learning about how much you care about your customers so that we can talk about an exciting career opportunity. Celebrating over 40 years in business, we develop and implement safety footwear programs for industrial, government, and service organizations. We are committed to providing exceptional service, quality products and the latest technologies to our valued customers. We are currently looking for dynamic individuals who understand customer service and take personal satisfaction in making someone's day a little better. You'll have a DIRECT impact on our customers' personal safety every day they work and can make a true difference in their comfort

This position will be based out of retail store and warehouse in Portland, OR while also learning to drive our 35 foot shoe mobile trailer. This is dynamic position that will allow you the opportunity to learn all aspects of our business. You will float between positions based on business need and learn positions in our warehouse, retail store, and shoe mobile.

Are you our next Customer Service Hero?

Responsibilities

  • Must be able to work Saturdays 10a-2p
  • Assist customers in our retail store
  • Assist in our warehouse with shipping, receiving, and replenishment
  • Personally, greet customers upon arrival; assist the customer to select an appropriate shoe from customer selection.
  • Conclude sale by processing sales receipt, collecting payment if needed, and secures signatures for processing of credit cards.
  • Assist customers with exchanges and/or returns according to Company and customer policy.
  • Must be willing to operate a 3/4 ton long bed pick up truck while towing 34' gooseneck trailer (much like a 5th wheel travel trailer with combined length of approximately 49')
  • Operate a commercial motor vehicle with all Federal, State and local traffic laws and regulations. CDL licenses NOT required
  • Stock and maintain inventory levels on mobile store in accordance with upcoming customer appointments
  • Communicate with Sales Manager and Account Contacts to ensure outstanding customer service on account before, during and after appointment
  • Set up "store" upon arrival at customer site including, but not limited to, appropriate parking, electric connections and safety features for "opening" store

Requirements

  • Selling and customer service represents 75% of the job (once completely trained)
  • Must enjoy selling and be customer service focused.
  • Must be able to drive a truck with 35-foot trailer
  • Overnight travel required depending upon your location, on average 2-3 nights per month, motel and meals paid
  • Must have a valid, current driver's license; CDL license is NOT required but MUST be able to pass a DOT physical/drug screen
  • A background check will be performed for driver's record and personal record.
  • Basic computer proficiency
  • Ability to crouch and/or kneel down to grab shoes off a low shelf
  • Ability to lift 45 pounds (this would be a carton of 6-8 pairs of shoes)
  • Bilingual (Spanish) is helpful.