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RV Service Advisor

2 months ago

New Castle, United States Walnut Ridge RV Full time
Job DescriptionJob DescriptionSalary:

We are in immediate need of an experienced, high-achieving Service Advisor. The ideal candidate will have experience as a Service Advisor in either a dealership or high volume auto center. Candidate must a valid Driver’s License with an insurable driving record and must be capable of handling the demand of a very busy Service Department while maintaining the level of quality our customers have come to expect.

Responsibilities:
· Meet and confer with customers
· Complete Service Orders (ROs)
· Dispatch work to technicians
· Perform time and cost estimates for repair
· Complete and Close Work Order, once repairs have been completed
· Collect Payment from Customers
· Warranty Claims and Liaison between customer and factory, if unit is still under warranty
Qualifications:
· High School Diploma or Equivalent; skilled trade technical training, a plus
· Previous Service Advisor experience -dealership or high volume auto center
· Proven and verifiable track record of success in sales and customer satisfaction
· General knowledge of RVs is helpful
· Must be dependable, friendly, enthusiastic and self-motivated
· Highly organized with superior time management and prioritization skills
· Valid Driver’s License with an insurable driving record
· Computer proficient
· Professional References
· Pre-employment background check, including drug screening
Filters:
· How many years of Service Advisor experience do you have in a dealership or high volume auto center?
· You must have a valid Driver’s License with an insurable driving record.