Membership Service Desk

3 weeks ago

Newington, United States Healthtrax Fitness & Wellness Full time
Job DescriptionJob DescriptionDoes everyone tell you how friendly you are? Do you enjoy helping people and making them feel welcomed? This is the customer service role for you.
The Service Desk is the hub for customer service, fitness & wellness program information. You are the first and last impression of our business. The Service Desk Receptionist provides immediate, efficient and friendly customer service in person or over the phone. This position is also responsible for general maintenance and cleaning of the reception, member lounge, spot checking throughout the center and towel laundry upkeep. The Service Desk Receptionist is essential to the promotion and information sharing of all center programs and services.Our ideal candidate has previous experience in customer service and ideally ability to learn or do membership sales. This position requires prolonged periods of standing. The candidate demonstrates a can do attitude with common sense, effective written and verbal communication, interpersonal, problem solving, coordination of multiple activities and conflict resolution skills. Must abide by Healthtrax Employee Handbook, be a team player, have strong communication skills and professionalism at all time.
Candidates must have the ability to work in a fast-paced, results-oriented environment have a commitment to fitness and wellness and continuous learning; have an understanding for the bottom-line and business approach to job performance.
Flexible schedule, hours vary by center.
Join the leader in fitness. Since 1979, Healthtrax Fitness & Wellness has been providing fitness and wellness solutions for individuals and employers and is looking for people passionate about fitness and customer service excellence to join our team.

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