Tier 3 Systems and Network Administrator

3 weeks ago

Newington, Connecticut, United States BAE Systems Full time
Job Description This is a position for a "can do" Systems Administrator with experience performing Network Administration on a small team supporting nearly 600 developers mostly remote with about 60 on site. Must be willing to supplement the Help Desk team while focusing on Tier 3 server and network support.

Schedules and performs software installations and upgrades and maintains them in accordance with established IS policies, procedures, and SLAs. Ensures data/media recovery by implementing a schedule of system backups and database archive operations. Supports media management through internal methods and procedures or through offsite storage and retrieval services. Resolves moderately complex systems problems. Analyzes and enhances data security controls. Tests Disaster Recovery Plan and recommends changes.
Educates end-users on computer security and disaster recovery issues. Works under minimal supervision and independently performs duties of moderate complexity. Work impacts performance on the contract.
Performs general LAN/MAN/WAN management. Installs and tests network and computer communications equipment (e.g. switches, modems, controllers, terminals, and multiplexers) using communications hardware and electrical standards. Develops, tests, and installs network and computer communications software, protocol software, application interfaces, transaction processors, and emulators, using and implementing network standards-- particularly ISO. Operates computer networks, identifies and solves problems, and recommends procurement, removals, and modifications to network components. Performs network restart/recovery.
Answers end-user phone calls. Responds to and diagnoses and solves more complex end-user problems and issues through discussions with users. Assists in collecting help desk metrics, and analyzing and identifying problem report trends. Familiar with emergency or disaster recovery procedures that relate to the user support functions. Maintains call logs, escalates problems to help desk analysts and may be responsible for reporting. Provides guidance to less experienced help desk personnel. Works under limited supervision on complex tasks within established procedures.
Required Education, Experience, & Skills Associate's Degree or equivalent experience - Minimum of three (3) years of experience monitoring, tuning, configuring, patching, backing up servers, desktops, and laptops. Experience analyzing network hardware and software. Requires understanding of analyzing network characteristics (e.g. traffic, connect time, transmission speeds, packet sizes, and throughput). Possesses knowledge of network and computer hardware and software.Preferred Education, Experience, & Skills Desired experience or knowledge of the following:Windows, MacOS, Linux, iOS, Android, operating systems Implementing STIGs or other processes for security vulnerability remediationVMWare, VSphere, Sophos firewalls and Cisco switchesManageEngine or ServiceCenter or similar ITIL based ticketing systemsVeeam Backup preferred or experience with NetBackup or similar backup tools.Experience with JIRA and/or Splunk administration is a plus.Experience using Tenable Nessus and / or Log Correlation Engine is a plusExperience administering Kubernetes is a plusPay Information
Full-Time Salary Range: $ $156860

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.

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