Trade Services Operations Officer
2 months ago
Job Title: Trade Services Operations Officer
Department: Trade Finance Department
Classification: Non-Exempt
Summary/Objective:
Process trade services business including Letter of Credit, Collection and Trade Loan etc. Assist to develop new trade Finance Customers and business; ensure overall operational efficiency and productively of Department
Essential Function
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Execute the relevant daily verification or authorization activities for the trade services transactions;
- Process or counter-check due diligence/OFAC/FOL/Vessel for bills operation;
- Process or counter-check Anti-Boycott for incoming and outgoing LCs;
- Approve and sign the outgoing L/Cs, Standby LCs, L/C amendments, official documents and other types of payment instructions and other business correspondence letters;
- Maintain good customer relationship by responding promptly, accurately and courteously to enquiries, or request for advice relative to new or outstanding transactions;
- Continued marketing efforts to reach out to new trade customers and China-oriented customers.
Competencies:
In order to perform the job successfully, an individual should demonstrate the following competencies:
- Interpersonal skill-Maintains confidentiality.
- Oral Communication-Speak clearly and persuasively in positive or negative situations.
- Written communication-Writes clearly and informatively
- Quality Management-Demonstrates accuracy and thoroughness
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