Director of Asset Management

4 weeks ago

Arlington Heights, United States RowCal Full time
Job DescriptionJob Description

Director of Asset Management

Location: Chicago Area (Arlington Heights)


RowCal is an HOA and Property Management company founded on doing things better. We do it all with a refreshing, can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner that cares, collaborates and creates the best HOA experience for a community.


Want to grow your career with the company that's reinventing HOA management? With countless communities managed across the Midwest, we're always looking for quality people to add to our team and we are looking for a Director of Asset Management


The Director or Asset Management position initiates, oversees, and assists in the production of project coordination and strategic planning for Community Managers, Board members, in addition to scheduling of inspections, and presenting the arguments for the Companies and Communities best interest regarding the claims process.


Operational Initiatives:


  • Supports communities and community managers in strategic planning and project coordination.
  • Manage and assist in the smooth and efficient flow of information through the Corporate Operations department.
  • Develop RFP's for all Capital Improvement opportunities utilizing RCM and other vendors.
  • Manage the accountability of all projects you are assigned to being delivered ahead of schedule, on budget and with high customer satisfaction.
  • Develop and maintain relationships with preferred vendors to bid on projects.
  • Reviews and participates in sales forecasting of the company to ensure accuracy, and profitability.
  • Develop and review scopes with Project Managers for advanced opportunities within the project to ensure all scope items are addressed accurately, approached, and communicated effectively to Insurance Adjusters, Board Members, Community Managers, in addition to recorded/ stored electronically.
  • Cultivate Pipeline of potential Project Coordination projects.
    • Utilizing prospecting, Community Manager leads, other industry professionals, and historical data
  • Utilize project coordination Acceptance Agreement to contractually bind projects.

Management:

  • Work collaboratively with Community Managers in other departments and support their efforts in accomplishing Company goals.
  • Establish team focus by developing and communicating goals in support of the visions and values of Performance Services.
  • Develop team members by providing educational assistant on local code revisions and product availability/ product identification.
  • Ensure there is an accurate and comprehensive approach to the claims delivered in a fashion that assists in concise communication.
  • Review/ provide interviews for all candidates in all branch locations considered for the Claims Manager position.
  • Direct review and ownership of communications regarding all job costs and invoicing directly involved in all branch locations.
  • Direct and assist in collections and communications of accounts receivable.

Core Competencies:

  • Integrity - Act with integrity, fairness, and honesty.
  • Continuing Education - proact in continuous and conscious learning focused on constant improvement, embraces/ implements new technologies.
  • Exceed Expectations - implement the drive and abilities for Team Members to exceed customer expectations.
  • Compassion- Conduct oneself as a steward-of RCM, supporting its growth and ability to help Team members and support the customer base.
  • Accountability - Take responsibility for one's actions and decisions.
  • Development - Review of State and Local Municipality codes to ensure scope accuracy and adherence to guidelines set fourth for all Branch locations.

Position-Specific Competencies:

  • Pace and Variety of Activities - Sense of urgency for goal achievement with varied activities and multiple, simultaneous projects. Must be able to multi-task in a faced paced environment.
  • Focus - Results focus with idea generation, innovative and creative problem solving. Rapport and relationship building focused on achieving results. Must engage the commitment of Team members.
  • Decision-Making - Problem solving orientation. Action-oriented and quick decision making in response to changing conditions.
  • Delegation and Leadership Style - Directive leadership to assure business results are achieved. Delegation of details as necessary, with follow-up on timeliness and quality customer interaction. Accountability for results.
  • Integrity - Acts in an honest, trustworthy, high integrity manner; makes and keeps commitments.
  • Communication - Collaborates in a positive and productive way. Communicates in a way that is analytical and detail oriented.

Working Conditions:

  • Office functions will be performed at RowCal's branch offices.
  • The Director of Asset Management position is a direct report to the Nation Director of Asset Management.
  • Travel is required to and from offices and communities within region.
  • Attendance and presentation at Board Meetings both in person and via platforms such as Zoom are required.
  • Assurance and review of projects in all branch locations as well as oversight in reporting and comprehension of specific scopes requiring acute focus and attention to detail.

Education / Experience:

  • Minimum of 10 years' experience managing general construction projects and/or Community Management.
  • Minimum of 5 years' in Quote Driven Sales Position, 5 years' experience in Construction Management, or 5 years' experience in Community Management
  • Ability to effectively utilize the following platforms or applications:
  • CINC
  • Microsoft Excel
  • Microsoft Word
  • Outlook
  • Salesforce
  • SharePoint
  • Company Cam

Benefits:

We offer competitive pay with a commission and incentive bonus, and an excellent benefits package including paid time off, holidays. Insurance benefits offered include medical, dental and vision for employees and dependents. We also offer life insurance, AD&D, short- and long-term disability insurance. Additionally, there is a generous employer match 401(k) savings plan.


RowCal is an EOE meaning we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other characteristics protected by law.

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