Installed Sales Manager
4 weeks ago
Installed Sales Manager
Job Overview:
Our client is seeking a dynamic and results-driven Installed Sales Manager to lead the development of our installed sales division in providing turnkey solutions to construction contractors. The ideal candidate will have a strong background in construction materials and processes, excellent leaderships skills, and a passion for delivering industry leading customer experiences. As the Installed Sales Manager, you will play a pivotal role in developing and overseeing the entire process of selling turnkey solutions, i.e. windows/doors, kitchen/bath, etc., to contractors. You will be responsible for building and managing the division, ensuring customer satisfaction, and driving sales and profitability growth in partnership with our corporate sales team.
Responsibilities:
- Team Leadership:
- Recruit, train, and manage a team of subcontractors, service techs, and other installed sales professionals.
- Foster a collaborative and high-performance team culture.
- Set performance targets, conduct regular performance reviews, and provide developmental feedback.
- Project Coordination:
- Oversee the end-to-end process of turnkey solutions, from project initiation to completion.
- Prioritize product/service solutions to build internal expertise capable of generating sustainable value creation and profitability.
- Coordinate with contractors, suppliers, subcontractors, and internal teams to ensure smooth project execution.
- Outline and establish quality standards that meet or exceed customer expectations and industry standards.
- Monitor project timelines, budgets, and quality standards.
- Customer Relationship Management:
- Build and maintain strong relationships with contractors, vendors, and other key stakeholders.
- Address customer inquiries, concerns, and issues promptly and effectively.
- Strive for customer satisfaction and repeat business through exceptional service.
- Sales Growth:
- Develop and implement sales strategies to drive revenue growth in the installed sales division.
- Collaborate with the sales and marketing teams to identify new business opportunities.
- Stay informed about industry trends, competitor activities, and market conditions.
- Execute sales forecasting methodologies that increase market share through providing transparency and accountability to installed sales department.
- Quality Assurance:
- Ensure that all installed solutions meet or exceed quality standards and customer expectations.
- Set performance standards and hold solution providers accountable to develop industry leading solutions that generate competitive advantage and brand preference.
- Implement and enforce safety and quality protocols on job sites.
- Conduct regular quality assessments and take corrective actions as needed.
- Verify that all work is completed within code compliance.
Qualifications:
- Bachelor's degree in Business, Construction Management, or a related field (preferred).
- Proven experience in a sales or management role within the construction or building materials industry.
- Strong understanding of residential construction processes and materials.
- Excellent leadership, communication, and interpersonal skills.
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Benefits:
- Competitive salary and bonus potential.
- Comprehensive benefits package including health, vision, and dental insurance.
- 401k retirement plans
- 8 paid holidays and PTO.
- Company vehicle.
- Opportunities for career advancement and professional development.
- Dynamic and collaborative work environment with a focus on innovation and growth.
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