Customer Service Representative

2 months ago


Buffalo, United States Exxpress Tire Full time
Job DescriptionJob Description


Customer Service Representative

Exxpress Tire

685 Fairmount Ave.

Jamestown, NY 14701

Job Details:

Exxpress Tire, a local tire wholesaler, wants to add a Customer Service Representative to our team. We are looking for a self-motivated Customer Service Representative who thrives in a fast-paced environment and enjoys working within a team to accomplish sales goals.

As a Customer Service Representative, your primary responsibilities will be ensuring the accuracy and inventory availability for incoming web-based and phone orders, building work orders, processing payments, answering phone calls, and executing sales and productivity goals. Candidates with prior retail sales/call center experience or automotive experience are not required but are considered a plus.

Compensation & Work Schedule:

The Customer Service Representative position is hourly and includes variable compensation based on an established annual Gross Profit target.

  • Base Pay: $16.00 - $20.00 / hour based on experience
  • Variable Incentive: Monthly incentive compensation is up to 30% of base pay
  • Normal hours are M-F 8 am - 5 pm.
  • Must be able to work rotating Saturdays (every 4th)

Dress:

  • Business Casual

Benefits:

  • Health Insurance
  • Dental Insurance
  • 401K Retirement Plan with Company Match
  • Supplemental Benefits (Accident & Critical Illness)
  • Paid Vacations
  • Earned Paid Sick Time
  • Paid Holidays off (New Year's Day, Christmas, Thanksgiving, 4th of July, Memorial Day, Labor Day)
  • Employee Discount Program off Tires & Automotive Services

Responsibilities:

  • Ensuring accuracy and inventory availability for incoming web-based and phone orders
  • Answering incoming phone calls
  • Tracking expected deliveries for dealers
  • Accepting, verifying, and processing cash and credit card payments
  • Continue to grow your knowledge of product and manufacturer' associate dealer programs
  • Assist in communicating program progress to associate dealers
  • Outbound calls to new and existing clients
  • Various misc. tasks as assigned

Qualifications:

  • Excellent communication skills both on the phone and in person
  • Great multi-tasking skills
  • Problem-solving skills
  • Independent worker who also contributes to team goals
  • Ability to sit for extended periods
  • Basic understanding of Word, Excel, and PowerPoint
  • Ability to lift up to 50 lbs.
  • Possess a valid driver's license

About Us:

Exxpress Tire is a wholesale tire distributor with five distribution centers in Buffalo, NY; Rochester, NY; Syracuse, NY; Erie, PA; and Pittsburgh, PA. Exxpress Tire has been in business since 1993 and employs more than 200 team members. Our culture revolves around our people. We value team members who demonstrate the highest integrity, are willing to accept responsibility and ask for more, and are committed to the success of our business and their personal career development.

*Exxpress Tire participates in the Work Opportunity Tax Credit Program



  • Buffalo, United States Pizza Hut Full time

    Wage: $14.50-$16.00 Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and frie Customer Service Representative, Customer Service, Representative, Restaurant, Retail


  • Buffalo, United States U-Haul Full time

    **job category research study** We want to make job hunting easier by updating the structure of job titles and categories to improve upon the job search experience. Please participate in a brief drag-and-drop activity to let us know how you recognize and relate to general job classifications. **Customer Service Representative** **U-Haul Offers Customer...


  • Buffalo, United States First Northern Full time

    Home **Customer Service Representative- Buffalo, WY** **CUSTOMER SERVICE REPRESENTATIVE (FULL TIME) Buffalo, WY** Major Duties / Responsibilities Include: * Providing a variety of routine financial transactions in person, via telephone and through the mail * Accurately processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash...


  • Buffalo, New York, United States Genuine Parts Company Full time

    Job SummaryThe Customer Service Representative is responsible for providing exceptional customer service and support to clients. This role involves accurately fulfilling customer orders, managing incoming customer calls, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer inquiries regarding products, provide quotes, and handle order...


  • Buffalo, United States Alkegen Full time

    Customer Service Representative Alkegen has an exciting opportunity for a Customer Service Representative to join our Commercial Excellence team. If you have strong oral and written communication skills and enjoy building rapport and relationships, apply today! The work hours for this role are Monday-Friday 8 AM to 5 PM ET. Why work for us? Alkegen is an...


  • Buffalo, United States A. Duie Pyle Full time

    ** Customer Service Representative** **Job Category****:** Administration/Office Support **Requisition Number****:** CUSTO010370 Showing 1 location **Job Details** **Description** **A. Duie Pyle currently has an opening for a Full Time Customer Service Representative!** **Family Owned and Providing Job Security since 1924** **Position Overview** * Customer...


  • Buffalo, New York, United States A-Line Staffing Solutions Full time

    A-Line Staffing Solutions is seeking a skilled Customer Service Representative to join our team. As a Benefits Customer Service Representative, you will be working with a Fortune 500 company, providing exceptional support to clients and driving career growth opportunities.Key Responsibilities:Provide top-notch customer service to clients via phone and...


  • Buffalo, United States Upstate Niagara Cooperative Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001865 Showing 1 location **Job Details** **Description** In alignment with Upstate Niagara Cooperative Mission and Values, the DSD Customer Service Representative is primarily responsible for providing effective customer service for all internal and...


  • Buffalo, United States Enterprise Holdings Full time

    Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...


  • Buffalo, United States Creators Wanted Full time

    Alkegen has an exciting opportunity for a Customer Service Representative to join our Commercial Excellence team. If you have strong oral and written communication skills and enjoy building rapport and relationships, apply today! The work hours for this role are Monday-Friday 8 AM to 5 PM ET. Why work for us? Alkegen is an innovation-driven leader focused on...


  • Buffalo Grove, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...


  • Buffalo, United States Sila Full time

    CUSTOMER SERVICE REPRESENTATIVE T-Mark Plumbing, Heating, Cooling & Electric was founded over 25 years ago to provide friendly, efficient service to residents and businesses across Buffalo and Western New York. As a family-owned and operated business that understands the challenge and frustrations that can occur with plumbing and HVAC emergencies, our Day...


  • Buffalo, United States Coyote Logistics Full time

    Coyote Logistics is a leading global third-party logistics provider that has moved the industry forward with expertise and integrity for over 15 years. Our strengths lie in our services and solutions, driven by our exceptional people. Thats why wer Customer Service Representative, Customer Service, Representative, Remote, Microsoft, Customer Care, Retail


  • Buffalo, New York, United States Northtown Automotive Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Northtown Automotive Companies. As a key member of our service department, you will be responsible for providing exceptional customer service, handling customer transactions, and supporting our service team in delivering an outstanding customer...


  • Buffalo, United States Independent Health Full time

    Customer Service Representative Apply locations Hybrid Independent Health Association, Inc. Buffalo, NY (14221) time type Full time posted on Posted 12 Days Ago job requisition id R0010721 FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and...


  • Buffalo, United States Garnet River Full time

    Garnet River® is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for technical companies in the region and across the country. Clients turn to us to help them find talent. We...


  • Buffalo, United States Prizm Document & Technology Solutions Full time

    We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started! Responsibilities:...


  • Buffalo, United States Prizm Document & Technology Solutions Full time

    Description We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!...


  • Buffalo, United States Rich Products Full time

    ** Customer Service Representative** Location: Buffalo, NY, US, 14213 Req ID: 29809 Segment: Customer Service Richs, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around...


  • Buffalo, United States Prizm Document & Technology Solutions Full time

    Job DescriptionJob DescriptionWe’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to...