Bilingual Front Office Receptionist

2 weeks ago

Anaheim, United States Progress Speech & Language Full time
Job DescriptionJob Description

Progress Speech & Language Center (PSL) is expanding PSL has employment opportunities in our Anaheim offices for a Bilingual Front Office Scheduler. The appointment scheduler provides office/clinic appointments for the children with disabilities. The duties include answering phones, scheduling appointments, entering pertinent information into the scheduling/medical record system and assisting the clinic with a variety of other tasks and must be comfortable working in an extremely independent environment.

 

Progress Speech & Language Center (PSL) is passionate and dedicated to serving children and their families to make progress towards a brighter future by helping a child thrive now through quality early intervention services while empowering our interdisciplinary therapeutic team to be their best thus maximizing our clients progress If your professional experience, qualifications, and career goals align with everything detailed below, then we invite you to apply for this position.

 

The ideal candidate should possess a positive attitude, strong interpersonal skills, flexibility and a love of the pediatric population.

 

Essential Functions:

  • Welcome greeting to each client, therapist, and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes clients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps client appointments on schedule by notifying provider of client's arrival; reviewing service delivery compared to schedule; reminding therapist of service delays.
  • Comforts clients by anticipating clients' anxieties; answering client/family representatives' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Check voicemails messages and emails each morning and afternoon regarding clients/therapists out for the day to adjust schedules.
  • Clean waiting area every morning and monitor throughout the day.
  • Answer all in-coming calls and delivers call to the appropriate person
  • Check-in clients into system every hour to ensure all are accounted for and routed to therapy room for late arrivals.
  • Ensures all copays or fees are collected at each visit and furnishes client with a receipt and documenting client name and amount paid on excel spreadsheet daily.
  • Create client charts, copies of medical ID cards and driver licenses for file.
  • Any client that is not on the schedule, discuss, address and accommodate whenever possible
  • Follow-up with clinician regarding their client appointment status, if client has not arrived within 10 minutes to update status.
  • Contact clients for group / new clients that have not arrived within 10 minutes to update status.
  • Follow-up on recall and rescheduling clients pending make-up for cancellations or no-shows.
  • Next day reminder calls for new clients, make ups, or any clients with a note attached.
  • Provide translation, as needed
  • Make sure copies are made for therapist
  • Go through faxes daily and distribute as required
  • Any other duties assigned by supervisor or management

POSITION QUALIFICATIONS

Key Competencies:

  • verbal and written communication skills
  • professional personal presentation   
  • customer service orientation  
  • information management
  • organizing and planning
  • attention to detail
  • initiative
  • reliability
  • stress tolerance

 

SKILLS & ABILITIES

Multi-tasking, Flexibility, Polite and Friendly Telephone Skills, Exceptional Customer Service, Time Management, Excellent Organizational Skills, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Handles Various Pressures.

Education:  

High School Diploma or GED

Experience:  

1-3 years of previous medical/therapy front office reception experience

Computer Skills: 

·        Previous use of Central Reach, helpful but not required.

·        Proficient in Microsoft Office Suite

·        Ability to quickly learn and adapt to therapy software

Other Requirements:

  • Must be able to pass clean/clear - FBI/DOJ background check
  • Bilingual - Spanish
  • Mandated Child Abuse/Neglect Reporter
  • First Aid/CPR training

  • Front Office Coordinator/receptionist

    1 month ago

    Anaheim, United States Renewed Mental Health Group Full time

    _**Front Office Coordinator/Receptionist (Patient Care Coordinator)**_ **Our outpatient psychiatric - mental health clinic is seeking an energetic, motivated, and friendly individual for our Front Office Coordinator Position.** **This is for a Full-Time Position** Our practice continues to grow, and we need talented people to grow with us. If you have...

  • Front Office Orthodontist Office Receptionist

    5 days ago

    Anaheim, United States My Orange County Orthodontist Full time

    A beautiful private Orthodontics office in Anaheim Hills, CA is seeking an energetic friendly front office receptionist and appointment coordinator with preferably 1 year of experience. Familiarity with Eaglesoft is a plus. **Hours**: Monday - Friday 8:30 am to 5:30 PM **Benefits**: Health Insurance Pay: $35,000.00 - $50,000.00 per year **Benefits**: -...

  • Front Desk Receptionist, Part-Time

    1 month ago

    Anaheim, United States Southern California Institute of Technology Full time

    Position Summary The front desk receptionist is responsible for providing secretarial, clerical and administrative support in order to ensure that school services are provided in an effective and efficient manner. The front office receptionist serves to direct calls and inquiries to the appropriate school office, which includes calls from students,...

  • Temp to Hire Bilingual Receptionist for Education Law Firm

    2 days ago

    Anaheim, United States Adams & Martin Group Full time

    Job DescriptionJob DescriptionAdams & Martin Group is working with a boutique law firm specializing in education law that is looking to hire a Bilingual Receptionist/Intake Specialist to join the firm. The current person is retiring after 17 years working at the firm and the firm needs a great person to take over the desk.Ideal Candidates will have the...

  • Dental Front Office Assistant/Biller

    1 week ago

    Anaheim, United States Dental Office Full time

    Job DescriptionJob DescriptionOur office is looking to hire dental front office (Biller/Treatment Coordinator) with great personality who wants to be a part of an amazing team.We are a general and cosmetic dental office. We are paperless office with digital x-rays, digital scanner, and Eaglesoft software. We offer health insurance benefit to our full time...

  • Receptionist

    5 days ago

    Anaheim, United States WORK ON PEAK Full time

    We are currently hiring for the position of Receptionist. As the first point of contact for our company, the Receptionist will play a crucial role in providing exceptional customer service and creating a positive and welcoming atmosphere for all visitors and employees. Responsibilities: •Greet and welcome visitors in a professional and friendly manner...

  • Receptionist

    5 days ago

    Anaheim, United States WORK ON PEAK Full time

    Job DescriptionJob DescriptionWe are currently hiring for the position of Receptionist. As the first point of contact for our company, the Receptionist will play a crucial role in providing exceptional customer service and creating a positive and welcoming atmosphere for all visitors and employees.Responsibilities:• Greet and welcome visitors in a...

  • Clerical Front Office- PT

    2 weeks ago

    Anaheim, United States A Better Citizen Foundation Full time

    Job DescriptionJob DescriptionABC Traffic Programs is looking for front office clerical staff to join our team. The part time clerical staff assists office manager in the day to day functions of the office.Responsibilities:Manage client records and informationCustomer servicePerform office tasks as neededJob Requirements:Ability to prioritize and...

  • Clerical Front Office- PT

    1 week ago

    Anaheim, United States A Better Citizen Foundation Full time

    Job DescriptionJob DescriptionABC Traffic Programs is looking for front office clerical staff to join our team. The part time clerical staff assists office manager in the day to day functions of the office.Responsibilities:Manage client records and informationCustomer servicePerform office tasks as neededJob Requirements:Ability to prioritize and...

  • Receptionist

    3 days ago

    Anaheim, United States LOBEL FINANCIAL Full time

    Join one of the top 20 auto finance companies in the industry and grow with us! We offer in-house promotions, great benefits, work-life balance, and job stability. If you're looking to work for a rewarding company that encourages their employees to learn and develop, then partner with Lobel. Position Summary Receptionists provide excellent customer service...

  • Urology Medical Assistant

    1 month ago

    Anaheim, United States Alfred A Sidhom M D Inc Full time

    **Benefits**: - Dental insurance - Health insurance - Vision insurance Back/Front Office Medical Assistant with Urology experience needed for busy Urology office located in Anaheim. Small 2 physician friendly office open since 1987 with a committed staff. **Responsibilities**: - The duties of this position will include: rooming patients, assisting during...

  • Urology Medical Assistant

    1 month ago

    Anaheim, United States Alfred A Sidhom M D Inc Full time

    Job DescriptionJob DescriptionBack/Front Office Medical Assistant with Urology experience needed for busy Urology office located in Anaheim.  Small 2 physician friendly office open since 1987 with a committed staff.  Responsibilities:The duties of this position will include: rooming patients, assisting during examination and procedures, preparing and...

  • Urology Medical Assistant

    1 month ago

    Anaheim, United States Alfred A Sidhom M D Inc Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insuranceVision insurance Back/Front Office Medical Assistant with Urology experience needed for busy Urology office located in Anaheim. Small 2 physician friendly office open since 1987 with a committed staff. Responsibilities:The duties of this position will include: rooming patients, assisting...

  • Seasonal Receptionist

    4 weeks ago

    Anaheim, United States PSS Imaging Inc Full time

    P.S.S. Imaging Inc is looking for a high energy, self-starting seasonal Receptionist. The receptionist is the first impression of our facility. It is vital that they be helpful, knowledgeable, courteous, and professional. Must have flexible schedule. - Answers telephone at reception desk and assist clients with their needs, including but not limited to...

  • Receptionist

    7 days ago

    Anaheim, United States Pacific Dental Services Full time

    Description: Now is the time to join Anaheim Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: The primary role of the Receptionist involves helping to get patients into the office, connecting...

  • Front Office Supervisor

    2 days ago

    Anaheim, United States The Westin Anaheim Resort Full time

    **GENERAL DESCRIPTION**: Responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotels continuing effort to deliver outstanding guest service. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check out process. Ensures guest and employee...

  • Part-time Receptionist

    4 days ago

    Anaheim, United States Arisa Medical, LLC Full time

    Arisa Medical serves our nations Veterans as a disability practice located in Anaheim, CA. We are looking for a part-time, welcoming front desk receptionist. We only see Veterans (prior US Military) for disability evaluations. Standard hours will be 8:30AM-4:30PM. We are a low volume practice that sees 4-8 patients per day. We are looking for someone who...

  • Front Office Supervisor

    7 days ago

    Anaheim, United States The Westin Anaheim Resort Full time

    GENERAL DESCRIPTION: Responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotels continuing effort to deliver outstanding guest service. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check out process. Ensures guest and employee...

  • Assistant Front Office Manager

    6 days ago

    Anaheim, United States The Westin Anaheim Resort Full time

    JOB OVERVIEW:Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Front Desk, Service Express, Guest Services and Front Services. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...

  • Receptionist/AP Clerk

    7 days ago

    Anaheim, United States South Coast Facility Services Full time

    Job DescriptionJob DescriptionPerform accounting and front desk clerical tasks related to the efficient maintenance and processing of accounts payable transactions. Handles all incoming calls and directs the caller to the correct extension.  Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and...