Evening Services Manager

2 months ago

Grand Rapids, United States RONALD MCDONALD HOUSE Full time
Job DescriptionJob Description

Status: Part-time Position – Non-Exempt

Hours: 15 hours per week minimum, 5:00 PM – 10:00 PM Sunday, Tuesday, and Thursday evenings. Holiday, vacation, and weekend coverage may be requested. Additional hours may be available.

The Evening Services Manager is responsible for maintaining House operations during the evening. Primarily, the responsibility of the Evening Services Manager is to ensure a welcoming, safe, and clean atmosphere in which RMHC West Michigan guests receive the rest and care needed to support their hospitalized children. The Evening Services Manager oversees facilities, housekeeping, meal and pantry management, administrative duties, and other house operations that occur in the evening.

Evening Services Manager Responsibilities:

Guest Services:

  • Encourages and facilitates a sense of community and restful atmosphere by remaining visible, accessible, and approachable to guests. Ensures guest requests are processed in a timely manner.
  • Identifies special family situations and notifies the Family Services Manager as appropriate. Deescalates conflict as necessary.
  • Completes detailed and timely clerical and administrative duties, including but not limited to shift notes, family paperwork, data entry, roster updates, and other projects as assigned by the Family Services Manager or other team members.
  • Supports occupancy management through ensuring facility preparation, coordinating check-ins, house orientation, check-outs, and maintaining all necessary recordkeeping related to these tasks.
  • Supports execution of evening meals for families and assists in food pantry inventory management and monitoring supply levels for replenishment.
  • Welcomes, manages, and supervises evening volunteers with guidance from the Volunteer Coordinator.

Facilities:

  • Executes emergency response procedures, including weather emergencies and troubleshooting maintenance and facility related issues.
  • Reports damage and repairs needed to the Family Services Manager in a timely fashion.
  • Ensures house security by completing regular building walk-throughs and security checks and maintaining security of House entrances.
  • Maintains clean, comfortable living and office spaces by cleaning common areas of the House, assisting with House laundry, emptying trash and recycling bins, and restocking supplies as needed.
  • Assists in tracking incoming in-kind donations and storing items.

General Responsibilities:

  • Demonstrates knowledge and understanding of RMHC West Michigan policies and procedures.
  • Participates in all scheduled staff meetings and trainings.
  • Contributes to RMHC West Michigan team efforts by maintaining positive, supportive, and flexible working relationships with fellow staff and volunteers.
  • Performs other duties as assigned.

Evening Services Manager Qualifications:

  • Proven excellence in organization, prioritization, and attention to detail are essential.
  • Punctual, reliable, supportive, and trustworthy team player, maintaining a positive attitude.
  • Able to work effectively with diverse populations and teams.
  • Poised and diplomatic in stressful situations. The ability to de-escalate conflict is essential as families face healthcare crises. Demonstrating empathy for families is essential.
  • Sound decision-making, flexibility, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Able to self-initiate and work independently.
  • Experience with household or hospitality management, environmental services, residential programs, or human services preferred.
  • 2-4 years of professional experience preferred.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • The employee is regularly required to walk, sit, and stand.
  • The employee is required to execute our emergency protocols including walking two flights of stairs to help with evacuation.
  • The employee is required to transfer house laundry between washers and dryers, fold and put away laundry.
  • The employee is required to transport and dispose of trash into the dumpster and recycling bins.
  • The employee is required to move family meals including arranging them on multiple shelves in the garage freezer.
  • The employee is required to pull items from shelves for restocking.
  • The employee will be required to lift up to 25 pounds.
  • The vision requirements include close, distance, peripheral, and depth perception.

Equal Opportunity Employer

  • Physician Neuro Evenings

    2 months ago

    Grand Rapids, United States Advanced Radiology Services Full time

    Job Type Full-time Description Who we are: Advanced Radiology Services is one of the largest 100% physician-owned and managed practices in the country. Our growing practice includes 215 radiologists, 44 advanced practice providers, and 200 employees providing administrative support in our wholly owned subsidiary STARS. We value diversity on our team and...

  • Physician Neuro Evenings

    2 months ago

    Grand Rapids, United States Advanced Radiology Services Full time

    Job Type Full-time Description Who we are: Advanced Radiology Services is one of the largest 100% physician-owned and managed practices in the country. Our growing practice includes 215 radiologists, 44 advanced practice providers, and 200 employees providing administrative support in our wholly owned subsidiary STARS. We value diversity on our team and...

  • Evening Service Team Members

    2 weeks ago

    Grand Rapids, Michigan, United States Burger King Full time

    Job OverviewWe are seeking dedicated full-time and part-time evening service team members.Shifts available from 4 PM to 11 PM.We provide competitive compensation and outstanding benefits, along with a flexible working schedule.Daily Responsibilities:Welcome customers warmly while taking orders and processing transactions.Prepare and package food and beverage...

  • Dietary Services Manager

    1 week ago

    Grand Rapids, Michigan, United States Christian Living Services Full time

    About the RoleWe are seeking a highly skilled and experienced Dietary Services Manager to join our team at Christian Living Services. As a key member of our food service team, you will be responsible for overseeing the safe and timely preparation of meals, ensuring a clean and sanitary environment, and maintaining compliance with regulatory requirements.Key...

  • Dietary Services Manager

    1 week ago

    Grand Rapids, Michigan, United States Christian Living Services Full time

    About the Role:We are seeking a highly skilled and experienced Dietary Services Manager to join our team at Christian Living Services. As a key member of our food service team, you will be responsible for overseeing the safe and timely preparation of meals, ensuring a clean and sanitary environment, and participating in interdisciplinary team meetings.Key...

  • Evening Facilities Attendant

    1 week ago

    Grand Rapids, Michigan, United States Diocese of Grand Rapids Full time

    Position: Evening Facilities AttendantThe Diocese of Grand Rapids is looking for a dedicated Evening Facilities Attendant to become a vital part of our Maintenance department. In this role, you will ensure the cleanliness and upkeep of our educational facilities during the evening hours. This part-time position involves approximately 25 hours per week,...

  • Evening Security Personnel

    2 weeks ago

    Grand Rapids, Michigan, United States DK Security Full time

    Job OverviewAs an Evening Security Personnel at DK Security, you will play a vital role in maintaining safety and security at various client locations. DK Security is recognized as Michigan's leading security provider, having evolved from an investigative agency to a comprehensive security solutions firm since its inception in 1995. Our officers are...

  • Evening Facilities Attendant

    1 week ago

    Grand Rapids, Michigan, United States Diocese of Grand Rapids Full time

    Position Overview: Evening Facilities AttendantThe Diocese of Grand Rapids is in search of a dedicated Evening Facilities Attendant to become a vital part of our Maintenance department. This role is essential for ensuring the cleanliness and upkeep of our educational facilities during non-operational hours.Conduct thorough cleaning of classrooms, childcare...

  • Environmental Services Department Manager

    5 days ago

    Grand Rapids, Michigan, United States Healthcare Services Group Full time

    About UsHealthcare Services Group (HCSG) is a leading provider of housekeeping, laundry, dining, and nutritional services to the healthcare industry. With over 45 years of experience, we have established ourselves as a trusted partner to thousands of healthcare communities across the country.Our MissionWe are committed to fostering fulfillment in communities...

  • Guest Services Manager

    2 weeks ago

    Grand Rapids, Michigan, United States Klarent Hospitality Limited Full time

    Join Our Team as a Guest Services ManagerAt Klarent Hospitality Limited, we are dedicated to creating a rewarding work environment that values your contributions. We offer a variety of incentives and benefits to ensure our team members feel appreciated and motivated:Cash incentives of £250, with the potential to earn up to £1000 for referring new team...

  • Evening Janitorial Supervisor

    2 weeks ago

    Grand Rapids, Michigan, United States Corporate Cleaning Group Full time

    Employment Type: Part-Time Shift Timing: Evenings Job Overview: Are you an enthusiastic individual with a knack for leadership and a commitment to teamwork? We invite you to explore a rewarding career opportunity with Corporate Cleaning Group in Grand Rapids.Compensation:Starting pay is $17/hour, with opportunities for promotion based on performance within...

  • Evening Janitorial Supervisor

    2 weeks ago

    Grand Rapids, Michigan, United States Corporate Cleaning Group Full time

    Employment Type: Part-Time Shift Timing: Evenings Job Overview: Are you a motivated individual with a commitment to teamwork, leadership, and personal development? Become a vital part of our team at Corporate Cleaning Group in Grand Rapids and embark on a rewarding career path. Compensation: Starting pay is $17/hour, with opportunities for growth based on...

  • Evening Operations Supervisor

    2 weeks ago

    Grand Rapids, Michigan, United States Corporate Cleaning Group Full time

    Employment Type: Full-Time Work Hours: Various Shifts Job Overview: Thank you for considering a career with us. Are you looking for a leadership role that offers opportunities for professional growth? Join the management team at Corporate Cleaning Group, where we are seeking a dedicated individual to oversee janitorial operations in a designated area. This...

  • Evening Facilities Maintenance Worker

    3 days ago

    Grand Rapids, Michigan, United States Diocese of Grand Rapids Full time

    Job Title: Evening Facilities Maintenance WorkerThe Diocese of Grand Rapids is seeking a dedicated Evening Facilities Maintenance Worker to become an integral part of our Maintenance department. This role is essential for ensuring the cleanliness and upkeep of our educational facilities during non-operational hours.Key Responsibilities:Conduct daily...

  • Food Service Attendant

    1 week ago

    Grand Rapids, Michigan, United States Brio Living Services Full time

    Job OverviewPosition Type: Part-timeWork Schedule: Monday to Friday | Evening Shift 4-8 PM | No WeekendsCommunity Setting: Cook Valley EstatesLocation: Grand Rapids, MIWhy Choose Dining Services?Enjoy fresh, locally sourced, chef-prepared meals in a restaurant-style atmosphereComplimentary Meals During Shifts | Paid Breaks | Weekend Pay DifferentialsRotating...

  • Food Service Attendant

    1 week ago

    Grand Rapids, Michigan, United States Brio Living Services Full time

    Job OverviewPosition Type: Part-timeWork Schedule: Monday to Friday | Evening Shift 4-8 PM | No Weekend DutiesCommunity Setting: Cook Valley EstatesLocation: Grand Rapids, MIWhy Choose Dining Services?Enjoy fresh, locally sourced meals crafted by chefs, providing a restaurant-quality dining experience.Complimentary meals during shifts | Paid Breaks |...

  • Food Service Attendant

    1 week ago

    Grand Rapids, Michigan, United States Brio Living Services Full time

    Job OverviewPosition Type: Part-timeWork Schedule: Monday to Friday | Evening Shift 4-8 PM | No Weekend HoursFacility: Cook Valley EstatesLocation: Grand Rapids, MIWhy Choose Dining Services?Enjoy fresh, locally sourced meals crafted by chefs in a restaurant-style setting.Complimentary meals during shifts | Paid breaks | Weekend pay differentials.Rotating...

  • Bilingual Case Manager for Youth Services

    2 weeks ago

    Grand Rapids, Michigan, United States MCHS Family of Services Full time

    Position OverviewThe Case Manager for the Unaccompanied Children Program plays a crucial role in delivering culturally sensitive assessment and case management services to recently immigrated unaccompanied minors and their sponsors in the United States. This position is essential for ensuring the safety and well-being of youth during their transition.Key...

  • Evening Operations Coordinator

    1 week ago

    Grand Rapids, Michigan, United States Ally Logistics Full time

    Join our dynamic Operations Team as an Evening Operations Coordinator, where your enthusiasm and competitive spirit will enhance our customer service for both carriers and sales teams. In this role, you will work closely with Carrier Sales and Customer Sales representatives to develop cost-effective solutions and improve service quality for our clients'...

  • Evening Operations Coordinator

    2 weeks ago

    Grand Rapids, Michigan, United States Ally Logistics Full time

    Operations Coordinator at Ally LogisticsLocation: Onsite, Monday - Friday, evening shiftAlly Logistics is in search of an Operations Coordinator to enhance our vibrant team. In this role, you will collaborate closely with our Carrier Sales and Customer Sales teams to deliver cost-efficient solutions and outstanding service to our clients' logistics...