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Director, Business Insights

3 months ago

Princeton, United States Educational Testing Service (ETS) Full time
Job DescriptionJob DescriptionAbout ETS:

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include TOEFL®, TOEIC®, GRE® and Praxis®. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.


Program & portfolio manager of Business Insights and Analytics efforts, as well as a leader in establishing a data-driven culture and coordination across TOEFL Marketing. Experts focused on medium- and long-term analytics innovation and prioritization with a holistic view across TOEFL Marketing. Manage the marketing business insights and analytics project portfolio and associated resources for TOEFL.

  • Determine success metrics for Marketing evaluation.
  • Prioritize internal focus of innovation efforts and the corresponding training needed to drive toward an analytics-embedded organization.
  • Understanding of key data & analytics capabilities and how they can enable better business decisions.
  • Ability to clearly communicate with senior leadership and prioritize efforts across functional areas.
  • Presence of long-term vision for analytics in TOEFL Marketing.
  • Strong understanding of data management, statistical analysis, modeling, reporting and visualization tools and software.
  • Clear vision of emerging analytics capabilities (e.g., AI modeling).
  • Work with the leadership to map out future state and roadmap for embedding analytical competence throughout TOEFL Marketing.
  • Drive analytics process standardization and adoption of tools and methods.
  • Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

#LI-SL1

#LI-REMOTE



  • Thought leader with proven record of success, directing efforts in the areas of analytics, cross functional data analytics transformation.
  • Strong analytical and problem-solving skills.
  • Experience using statistical and analytics software (e.g., Alteryx, AWS native services for analytics).
  • Experience using programming language such as SQL, Python and/or R to process data.
  • Working knowledge of data acquisition and cleanse techniques.
  • Ability to generate business insights via reporting and data visualization (e.g., Tableau, PowerBI).
  • Working knowledge of data warehousing / data lake.
  • Proven record delivering business value with technical projects.
  • Proficiency in Microsoft Excel and PowerPoint.
  • Strong written/verbal communication skills.
  • Undergraduate degree (or relevant experience) in related quantitative or STEM field or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.
  • Master's degree in a quantitative or STEM field preferred.
  • 8+ years of diverse experience in data analysis, handling increasingly more complex and diverse data analyses is necessary. Strong programming background, and coursework in statistics are essential.

ETS believes in a Total Rewards philosophy for our employees, and they include:

  • Health, Vision, Dental insurance plans to choose from
  • Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access
  • Generous PTO and vacation time to balance your work and life
  • Additional 8 hours of PTO for volunteer work
  • Retirement plan (401(a)) and traditional Roth (403b) with company contribution
  • Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

  • Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
  • How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you
  • Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.