Program Manager

2 weeks ago

Denver, United States Brain Injury Association Of Colorado, Inc Full time
Job DescriptionJob Description

PRIMARY FUNCTION:

Be part of a team of knowledgeable, compassionate, and helpful allies for BIAC clients and provide leadership for Clinical Services. Part of the mission for the Program Manager - Clinical Services, is to grow the department with the goal being to serve more survivors of brain injury. As Program Manager - Clinical Services, you will oversee clinical program planning and operation for survivors statewide, standards compliance, develop applicable clinical and administrative policies and procedures, assist with the fiscal accountability of the program, and manage/supervise a clinical staff.

This position will work 1 – 2 days per week at our Valor on the Fax location. Valor on the Fax is a 72-unit permanent supportive housing building exclusively for persons experiencing homelessness who also have a brain injury or related disability.

ESSENTIAL DUTIES/RESPONSIBILITIES:

  • Cultivate community partnerships to facilitate two-way referrals. Connect with other community organizations to define and implement partnerships.
  • Will carry a small caseload and provide direct therapy services to individuals with brain injury, for example, the Brief Therapy Support (BTS) program, and counseling support at Valor on the Fax.
  • Inspire and lead others towards high levels of performance, quality, accountability, and excellence.

Provide clinical and job supervision to the Clinical Team members (FT or PT employees, contractors, or interns) by providing individual and group supervision.

Supervise Employees for Licensure - Provide weekly individual and group supervision to employees working towards licensure.

  • Guide Clinical staff in reaching professional development benchmarks and goals.
  • Responsible for the development and implementation of policies and procedures for the Clinical Services Department, for example, cancellation policy.
  • Responsible for compliance with regulatory agencies and referral sources (e.g., OBH/BHA, CDPHE, HCPF, and all applicable federal, state, and local laws).
  • With Director of Human Resources recruit, hire, onboard, and retain quality employees.
  • Electronic health record system oversight and compliance –
    1. Oversight of documentation procedures and timeliness in electronic records system."
    2. Manage enrollments and requirements for insurances, RAE's, etc
  • Responsible for clinician caseload management – assign new clients and manage waitlist and referrals.
  • Offer a clinical and trauma-informed perspective for all BIAC projects and programs.
  • Provide ongoing training to BIAC staff related to clinical interventions (i.e., Suicidality, Boundaries).
  • Budgeting - Manage and implement the Clinical Services portion of the BIAC Operating Costs budget.
  • Manage employee timesheets and time off.
  • Performs other related duties as assigned.
  • Provide onsite and remote support for Valor Clinical team and support staff and residents during crisis situations.

Manage Neuropsych process -

  • Provide oversite for BIAC Neuropsychological Assessments to clients through partnerships with corrections and/or others.

Supervise the assessment process and as needed, assist with written evaluations and/or supervise others who facilitate assessment and write assessments based on their findings.

QUALIFICATIONS:

Required Qualifications

  • Master’s degree in clinical counseling, social work, psychology, or closely related field.
  • Three years’ experience delivering mental and/or behavioral health services to individuals.
  • Two years of management and clinical supervisory experience in mental/behavioral health.
  • Experience working with people with cognitive disabilities and/or behavioral health challenges.
  • Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
  • Ability to work with Electronic Health Records is required.
  • Access to reliable transportation for travel within the region this position serves as needed.
  • Willingness to travel to meetings and events within the state, occasionally after hours and on weekends.

Preferred Qualifications

  • Experience delivering clinical services to individuals with a brain injury.
  • Possess working knowledge of key referral sources including Regional Accountable Entities, Administrative Service Organizations, private insurance companies, Colorado Department of Human Services, Behavioral Health Administration, and county departments of human services.
  • Knowledge of Brain Injury therapy modalities
  • Knowledge of individuals with a brain injury who have experienced homelessness.
  • One year or more of experience delivering clinical services in a group setting.
  • Knowledge of community, state, and federal resources for brain injury, disability, or human services in particular to the region this position serves.
  • Knowledge and experience applying person-centered and culturally competent practices in interactions with clients, co-workers, professionals, and other community members.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Clinical licensure: LCSW, LPC-S or LCP with additional state required supervisor education, Psy D
  • CBIS certification (acquired within one year of employment and maintained through continuing education). BIAC provides training.

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