Program Manager
2 weeks ago
PRIMARY FUNCTION:
As Program Manager - Peer Mentorship, manage a data-driven sustainable peer mentorship program, build capacity, and provide ongoing oversight to volunteer peer mentors. Oversee brain injury support groups providing guidance and support.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Maintain a data-driven approach to the formalization of a sustainable peer mentorship program. Research existing evidence based, best, and/or promising practices related to peer mentorship.
Build capacity of peer mentors, oversee and maintain a training curriculum for peer mentors.
Peer Mentor Program Coordination:
- Provide coordination for all peer mentors statewide.
- Identify and recruit peer mentors across Colorado.
- Match peer mentors to mentees, making sure of a good fit and ensure each match is properly tracked and each participant’s application is updated within Salesforce.
- Provide oversight and ongoing support to peer mentors.
- Complete all required data collection, entry, and reporting accurately and by the deadlines specified.
- Create and maintain contacts for support group leaders in Salesforce
Support Group Coordination
- Ensure that support group leaders have the Support Groups Manual upon request.
- Attend support group meetings as requested.
- Lead presentations to support groups and recruit mentors.
- Plan and execute virtual events for support group leaders quarterly.
- Plan and oversee support group events (may include Support Group Awards, Annual Rockies games)
Program reporting
- On an ongoing basis, collect and enter data into Salesforce on number and demographics of mentors and mentees, including data regarding follow through with BIAC services.
Program budget management
- Manage the Peer Mentorship Program incentives budget and MINDSOURCE expectations, including distributing match stipends, hosting 4 in-person professional development days per FY, provide ongoing training as needed.
- Mentor support and training: coordinate bi-monthly mentor orientation refreshers and host monthly virtual mentor meetings
OTHER DUTIES:
- Performs other related duties as assigned.
QUALIFICATIONS:
Required Qualifications
- Bachelor’s degree, or equivalent experience, and minimum one year of experience managing a program and/or staff in areas relevant to the position.
- Experience working with people with cognitive disabilities and/or behavioral health challenges.
- ACBIS Certification (training provided by BIAC) within one year within one year.
- Access to reliable transportation for travel within the region this position serves.
- Willingness to travel to and from meetings, sometimes after hours and on weekends; overnight stays may be required when traveling.
Preferred Qualifications
- Advanced degree, or equivalent experience, and three years of experience managing a program and/or staff in areas relevant to the position.
- Experience with program development and/or volunteer management.
- Experience with program reporting and evaluation to fulfill grant and contract requirements.
- Experience as a peer mentor.
- Current ACBIS certification.
- Bilingual (English and Spanish).
- Knowledge of community, state, and federal resources for brain injury, disability, or human services specific to the region this position serves.
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