SVP - Regional Risk Officer - LAC

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The SVP, Regional Risk Officer, Latin America and Caribbean (LAC) will be a senior leader within the Risk organization of Visa accountable for all 'chief risk' responsibilities for our LAC region. This individual will report to the Chief Risk and Client Services Officer, a member of Visa's Executive Leadership Team. He/she will provide leadership of risk initiatives for the Visa business across LAC and will ensure Visa maintains its positive reputation at the forefront of the payment industry by delivering on the long-term risk strategy.

The SVP will lead a broad portfolio of responsibilities including enterprise and strategic risk management for the business, credit settlement risk, franchise risk management, innovation risk, and ecosystem risks primarily fraud & data security across LAC. He/she will champion security across all participants in the Visa payments ecosystem and will be responsible for maintaining the integrity of that ecosystem within the region.

Key Accountabilities

• Play a significant role in defining the regional Risk strategy and leading regional initiatives in order to contribute to broader strategic goals by sitting in the regional leadership team

• Establishes and executes the enterprise risk program for LAC, including promotion of the three lines of defense model, execution of “2nd line of defense” oversight programs, and overall coordination of risk and control functions across the region

• Ensuring the “1st Line of defense” has an embedded risk management culture, with effective monitoring, analytical tools and appropriate training and support

• Maintains the integrity of the broader Visa payment system. This includes working with financial institutions, merchants, issuers, Fintech, payment facilitators, law enforcement, and regulatory authorities on initiatives to secure the payment system, reduce fraud, and eliminate illegal and brand damaging activities

• Leads responsible innovation initiatives within the region, including assisting clients to ensure they understand and mitigate the risks posed by new technologies, products, services and platforms

• Coordinates with the sales, product, consulting, and client support organizations to drive the adoption and effective use of Visa risk solutions and services by clients in the region, in order to maintain security, reduce fraud, and grow the Visa business

• Support country management team by keeping the country manager/business team informed about the health of the settlement exposure in the market and educating the country management team on risk programs in local markets and country risk assessments

• Manages data breaches and fraud attacks affecting clients in the region, including mitigating impacts, identifying causes and driving remediation, and overseeing communication with relevant stakeholders

• Drives Visa thought leadership on payment security, integrity, and fraud management across the region, including client and stakeholder communication, risk forums and security summits

• Serves as primary spokesperson and principal liaison with regulatory authorities within LAC on risk related matters and

• Maintains operational excellence within Risk and contributes to the development of innovative risk solutions that improve security and fraud control while delivering value to the Visa community.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications: ·

15 years of work experience with a Bachelor’s Degree, 12 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or a minimum of 10 years of work experience with a PhD, Fluent in Spanish and/or Portuguese.

Preferred Qualifications:

· 20+ years of experience in Risk Management including significant experience in Risk Leadership positions at the C-Suite level.

· A deep understanding of the payments industry and financial services (particularly within the retail sector), payment products and services, and of wider economic / competitive landscape

· Excellent knowledge and understanding of risk management, critically including ecosystem risk with an advanced understanding of governance oversight and control, expertise to assess the firm’s capabilities

· Financially and technologically literate with an excellent understanding of risk management, strong analytical and decision-making skills, and a demonstrated ability to maintain intellectual rigor and objectivity in stress situations

· Strong commercial acumen and ability to build deep and trusted client relationships, bringing a respected and trusted professional brand in the external market with credibility to lead industry-wide initiatives

· Excellent knowledge and understanding of regulatory objectives and processes, with experience in working with regulators

· Strong ability to proactively identify and manage risks through discussion and relationships with business leaders

· Strong written and verbal communication skills proven in a senior-level corporate environment and in public speaking engagements, including the ability to distill compelling insights from complex and technical subject matters

· Track record in synthesizing complex information to produce impactful management information (business and customer strategy) and an ability to react quickly and decisively to where problems are identified

· Ability to multi-task in a fast-paced, deadline-driven, globally matrixed environment with the skill to navigate complex organizational and decision making structures

· Strong interpersonal skills, including superior ability to lead, motivate, and empower teams and to work across organizational boundaries to deliver results through influence and collaboration

· Experience in leading organizations through stressed and/or crisis situations with successful results

· Foster an inclusive and diverse work environment that encourages full engagement and contributes to broader strategic goals including championing a culture of full engagement respect and collaboration

· Strong track record of success managing, leading, motivating high performing and diverse teams

· Ability to build the intellectual capital of the risk function in key areas of payments, security and fraud management, credit and settlement risk, operational and enterprise risk

· Experience of leading major transformation / change programs within an organization or has been involved in an acquisition / integration

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 255K – 383K to per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.