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Host

1 month ago

Las Vegas, United States CUT - Las Vegas Full time
Job DescriptionJob Description

Are you passionate about providing exceptional service and creating memorable dining experiences for our guests? Do you have a friendly and professional demeanor, and a keen eye for detail? If so, you might be the perfect candidate for the host position at Cut by Wolfgang Puck, an award-winning steakhouse located at The Venetian Resort in Las Vegas.

Who we Are:

Wolfgang Puck stands as a visionary figure who has reshaped the culinary world over the past twenty-five years. With an unwavering dedication to culinary excellence, he infuses every dish with originality, turning the ordinary into the extraordinary. Wolfgang's relentless drive to craft captivating dining experiences has pioneered numerous firsts in the culinary world

Here's what makes us stand out:

  • Exciting opportunities for your personal culinary development.
  • Company paid medical Insurance covering 100 % of the cost of your employee only medical coverage.
  • Optional plans including vision, dental, life, and AD&D insurance, as well as FSA.
  • Company-paid employee life insurance.
  • 401k Plan with an impressive 30% company match.
  • Enjoy family meals together with your team.
  • Generous Paid Time Off benefits.
  • Employee dining discounts at selected Wolfgang Puck restaurants.
  • Competitive wages based upon your experience and performance.

Come be a valued member of our dynamic team and help us shape the culinary future of fine dining in Las Vegas

Job Summary:

The Host or Hostess's basic function is to welcome, greet and seat guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. The level of service must be consistent with established “Wolfgang Puck Fine Dining Group” standards. The position also requires the employee to provide guests with accurate information regarding the restaurant and its operations. The essential hospitality standards must be used at all times: enthusiastically recognize guest per the Wolfgang Puck Fine Dining Group standards, eye contact, smile, speak first, engage in polite conversation, and use the guest's last name.

Essential Job Functions:
• Welcome guests by greeting them per the Wolfgang Puck Fine Dining Group standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
• Escort and seat guests to their table or reserved table
• Promote and maintain the highest level of customer service to all guests while staying alert to their needs
• Handle and process telephone and in person reservations to document in Open Table system
• Maintain responsibility of cleanliness of hostess stations
• Maintain responsibility of cleanliness of all menus and drink menus
• Maintain knowledge of menu, including daily specials
• Maintain current information on all general activities of the restaurant
• Be knowledgeable with regards to operating hours of the restaurant and any promotion/events
• Performs other job-related duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High School Diploma or general education degree (GED)

Required Experience:
• Minimum 2 years experience as a Host/Hostess in fine dining food and beverage industry
• Minimum 1 year Open Table experience
• Working knowledge of computer applications and systems

Knowledge, Skills, & Abilities:
• Excellent guest service and hospitality skills
• Self-motivated with excellent organizational skills and attention to detail
• Excellent English communication skills (verbal & written)
• Must be effective at listening, understanding guest needs and clarifying concerns and issues raised by guests
• Ability to be flexible and to perform multiple tasks effectively
• Friendly, open disposition and professional presentation
• Open availability; must be able to work evenings, weekends and holidays
• Ability to stand for long periods of time

Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc.


Work Conditions: May require evening and weekend hours. While performing the duties of this job, the employee generally works in an indoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects. You will usually be based indoors, splitting your time between the front of the restaurant and the kitchen. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.

We use eVerify to confirm U.S. Employment eligibility.

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