Host

2 months ago


Las Vegas, United States Mother Wolf Las Vegas Full time
Job DescriptionJob Description

Host

Job Description

Position Summary:

Our Host are responsible for welcoming, greeting and seating guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction.

Duties & Responsibilities:

  • Greet guests with a welcoming smile in a professional manner.
  • Guide guests to a set and ready table for service.
  • Answers phone calls, make reservations and responds to any guest inquiries.
  • Monitoring reservation books and providing accurate waiting times.
  • Collect and store menus as well as clean when appropriate.
  • Having knowledge of floor plans, tables numbers, stations, etc.
  • Keep seating fair and a consistent manner, rotating server stations.
  • Completes room checks and edits the floor management system accordingly.
  • Keeping immediate awareness when tables get reset and ready with accurate guest counts along with table settings.
  • Escorting guests to assigned dining table or bar area.
  • Maintaining a clean reception/station area.
  • All other duties as assigned.

Physical Requirements:

  • Must be able to stand and exert well-paced mobility for an extended period.
  • May be required to lift trays of food or drinks up to 20 lbs.
  • Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.


Skills / Experience:

  • Six (6) months previous restaurant or hotel experience.
  • Excellent listener and communicator.
  • Ability to focus on guest interaction and multitask.
  • Team player and able to anticipate others’ needs.
  • Knowledge of seating management systems (preferred but not required).
  • Experience with answering phones in a reservation system.
  • Positive Attitude.
  • Ability to work a flexible schedule including evenings, weekends and holidays when required.
  • Must have SNHD Food Handler card up to date.



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