Front Desk Coordinator

4 weeks ago


Gilbert, United States HealthyU Clinics Full time
Job DescriptionJob DescriptionDescription:

The Front Desk Coordinator provides excellent patient customer service and promotes streamlined patient experience.

  • To create a positive and professional first impression of the practice.
  • Schedule appointments and assist with scheduling.
  • Ensure all required patient paperwork is compiled for that day’s appointments.
  • Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
  • Reviews for completeness and accuracy and then enters required patient demographics and clinical information into EHR.
  • Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment.
  • Reconcile payment batches at the end of every day and turn them into the Site Manager.
  • Schedule follow-up procedures and coordinate any local ASC cases.
Requirements:
  • Minimum High School Diploma or GED required.
  • Minimum of two (2) years of front office experience, preferably in a medical setting.
  • 1 - 2 years of customer service.


Knowledge, Competencies & Skills:

  • Excellent customer service.
  • Attention to detail and willingness to learn.
  • Strong communication skills, both verbal & written.
  • Proficient computer software and database skills.
  • Comfortable working in a fast-paced environment.
  • Must demonstrate a caring, compassionate, and patient attitude.
  • Maintain HIPAA compliance.
  • Multitasking and proactive problem-solving.
  • Ability to type 40 Words Per Minute.

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