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Retail Store Manager
2 months ago
The Store Mgr position is responsible for providing excellent customer service and treating our employees as our #1 priority.
Essential Functions:
- Embody the GHC culture of treating our team members as our #1 priority.
- Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns.
- Maintain a positive presence in the store by providing excellent customer service. Hold team members accountable for providing exceptional customer service.
- Assist and support the General Manager in all aspects of store operations.
- With guidance from General Manager, help supervise, train and develop store and lumber yard team members on policies and procedures.
- Regularly walk the store and yard to find and address issues.
- Ensure a clean, well-stocked and merchandised store for customers.
- Manage inventory to keep optimal amount of stock on hand to maximize turns and profit, while maintaining adequate on hands.
- Assist in and manage the process of unloading freight and stocking shelves.
- Assist General Manager and Office Manager with administrative tasks. These can include; order stock, record keeping, running and analyzing reports, payroll, scheduling, register balancing and deposits, etc.
- Support General Manager in loss prevention efforts.
- Work with merchandiser and store management to maintain promotional and permanent displays.
- Maintain assigned department(s).
- Uphold safety standards and help administer safety training.
- Assume certain management responsibilities in absence of General Manager.
- Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.
- Follow all company policies and procedures.
- Other duties as assigned.
- Excellent interpersonal and customer service skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and delegate them when appropriate.
- Proficient with computer skills.
Physical Requirements:
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
- Prolonged periods of standing and walking throughout the retail and lumber yard space.
- Must be able to lift up to 40 lbs at times.
This is a full-time position, scheduled 45 hours/week. Days and hours of work vary. Must be available to work days, evenings and weekends.
Required Education and Experience:
- High School Diploma or GED
- 3 + years of Retail Experience (preferred in hardware/lumber industry)
- Experience supervising employees a plus.
- Management experience a plus.
- Medical Insurance
- Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
- 401k plan with employer contribution
- Free $25k Life Insurance Plan
- Employee discount
- Vacation time
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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