Outside Plant Technician

Outside Plant Technician

Mission & Vision:

RTC Communications exists to provide quality and reliable communications, entertainment, and technology products and services to Daviess, Martin, Knox, and Lawrence counties. RTC seeks to deliver the future today to our customers and community. Our number one priority has been to combine state-of-the-art technology and old-fashioned service to provide you and your business with the highest quality communications available.

Company Background:

RTC Communications, headquartered in Montgomery, IN, is a Certified Gigabit and Smart Rural Community Provider paving the communication way in Southern Indiana. Since 1949, RTC’s focus has been on serving the internet, entertainment, voice, and business service needs of customer in Daviess, Martin, and Lawrence counties. The company leverages 70+ years of knowledge, intelligence, and expertise to deploy fiber optic and advanced services. RTC customers have access to IntelecynTM Speed, world-class broadband internet riding on the latest optical Fiber to the home (FTTH) network.  

RTC is committed to changing lives one connection at a time by connecting Southern Indiana communities and their members to what means most to them”

Someplace along the way, it is assumed that the typical employee will have 10, 20 or even more jobs during their lifetime. At RTC Communications, we defy conventional wisdom and have team members with many years of service. Why? Because they are fulfilled, not just economically but also emotionally. Each person truly can see how what they do contributes to the success of the company and happiness of our customers. When you can draw the line between what you do and the customer, it is bound to be a positive equation that can create a great moment for you and the company. At RTC, innovation, ingenuity, and integrity intersect with tradition . . . where you can enjoy the security of a retirement program along with the peace of mind from a healthcare plan that is second to none in our area.

RTC Communications provides advanced communications services to the SW Indiana communities. RTC offers a variety of services to residential customers over its advanced fiber optic and layer 3 Cisco and Calix redundant networks, including CPE, high-speed internet, DIA, Ethernet, UCaaS or hosted voice, managed Wi-Fi and ITaaS or IT support solutions. RTC offers communications solutions to small, medium, and enterprise businesses.

 Job Brief

The OSP Technician position oversees the construction and maintenance crew of outside plant cable at RTC Telecom serving areas. They report and follow all organizational directives from the Director of Engineering.  Performs advanced operation of construction equipment which includes, but is not limited to, trenchers, backhoes, end loaders, and plows. Manages the overall project while coordinating with internal and external resources. Ensures the entire team operates according to safety protocols.

Responsibilities

Receives maps and staking sheets for full construction projects and ensures the project is built with limited guidance.

• Communicates updates to the project team as required.
• Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure the continual supply of work and availability of materials.
• Drafts and submits redlines upon completion of the project.
• Ensures locates are performed on time and prior to team’s and equipment’s arrival to the worksite.
• Regularly engages municipalities, utility companies, suppliers, contractors, and property owners to smoothly coordinate project tasks and avoid disputes.
• Reads construction plans and municipality permits and determines the approach for completing work.
• Maintains all drop project documentation.
• Ensures DOT inspections are performed on equipment.
• Review all required reports from field personnel and contractor invoicing for accuracy. Manage projects by reviewing the quality of work, clean-up resolution, proper maintenance of project documentation, and continual review of project progress.
• Works with the Director of Engineering to ensure projects remain on schedule and within budget.
• Service orders are done on time.

Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities.

• Advanced operation of all test equipment associated with outside plant facilities and construction duties.  
• Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic/copper facilities. Identifies the location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities.

Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations. Ensures safety protocols are enforced.

Required Qualifications

• 2+ years of construction experience utilizing heavy equipment such as a trencher, plow, and backhoe 
• 2+ years of telecommunications outside plant experience.
• 1 + years of experience leading construction projects.
• Must follow the RTC’s attendance guidelines in order to meet RTC’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license, must remain eligible for DOT requirements.

Other Qualifications

• Scope of responsibility limited to assignments.
• Understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• Physical requirements may vary based on company needs: Ability to dig, lift and climb. 
• Requires being available for on-call/standby responsibilities and may require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.   

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to use hands, feel, talk and hear.  The employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl. The employee must also be able to climb poles, ladders, towers, or other structures.  The employee is occasionally required to sit, reach with hands and arms, climb or balance, and smell.  The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.  This job's specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration.  The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat.  The noise level in the work environment is at times loud.