Customer Service

2 weeks ago


Tulsa, United States Trinity Employment Specialists Full time
Job DescriptionJob Description

Customer Service/Admin Assistant|Tulsa Location | Temp-Hire

$17-$22/hr.


  • This position will be responsible for supporting customer relations and office duties to enhance the organization with outstanding customer support. The ideal candidate will be detail-oriented with excellent communication skills both verbal and written.


Duties:

  • Works with Operations, Sales and Production to deliver exceptional customer service
  • Reviews orders, PO’s, invoicing and customer correspondence for accurate details
  • Maintains documentation
  • Files documentation as appropriate for traceability
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.


Job Requirements:

  • Experience working in an office environment
  • Experience with Office and strong Excel
  • Customer Service experience
  • Reviewing Orders, PO’s, invoicing and customer correspondence for accurate details
  • Ability to multi-task
  • Experience reading and interpreting engineering drawings a plus
  • ERP experience with Infor Visual a plus


Required Education:

  • A high school diploma or GED

#MC


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