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Banquets Houseperson
3 months ago
Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico
Essential Duties and Functions/Responsibilities/Tasks:
- Work under direction of Banquet Manager.
- Maintain positive and professional approach with team members and guests.
- When the room is to be cleaned after an event, a thorough stripping of the ballroom of linen, flatware, glassware, and trash.
- Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to Floor Supervisor.
- The ability to keep corridors clean, neat and free of waste or clutter i.e. trays or dishes in the service area.
- The aptitude to notice and report any loss of damage of linen, furniture, fixtures or equipment.
- Resolve issues for any approaching guests in a professional and timely manner.
- Learn and know the names of chemicals being used, if a guest were to stop them and ask.
- Carry out deep cleaning tasks and special projects.
- Other duties as assigned consistent with the functions of this position as needed at the property.
Benefits:
- Part-time employees receive: Dental, Vision and 401k
- Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k
- A passion for perfection and attention to detail.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Ability and willingness to work flexible hours including weekends, holidays and late nights.
- Ability to work on your feet for eight hours or more.
- Must be able to lift/push/reach for/carry 50+ pounds frequently.
- 6 months to 1 year or equivalent combination of education and experience; housekeeping or hospitality experience preferred.
- High school diploma or equivalent experience/training.
