Night Auditor
1 month ago
$16 per hour Based on Experience
Responsibilities:- Provide exceptional service to all hotel guests during their stay
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Some college is preferred but a high school diploma or equivalent is required
- Flexible overnight hours are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Excellent customer service and communication skills are required
Hyatt Centric SouthPark Charlotte takes pride in being a fun environment to work in with a great management team and staff.
Health, dental, vision, and 401K plans are available.
*Staff meals are provided daily at no cost*
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