Night Auditor

3 months ago


Charlotte, United States Hyatt Centric SouthPark Charlotte Full time
Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today

Responsibilities

•Provide exceptional service to all hotel guests during their stay
•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

•Must be computer proficient; experience with accounting or reservation software is a bonus
•Some college is preferred but a high school diploma or equivalent is required
•Flexible overnight hours are required
•Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
•Excellent customer service and communication skills are required
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