Eligibility Specialist

2 weeks ago

Salt Lake City, United States Housing Connect Full time
Job DescriptionJob Description

The purpose of the Client Service and Eligibility Specialist is to support the mission of Housing Connect in greeting and answering customer questions and working with Public Housing and Section 8 to determine the eligibility of individuals and families and maintaining the waiting list in accordance with HUD regulations and Housing Connect policies and procedures.

Duties & Responsibilities:

  • Conduct eligibility interviews with all applicants as they reach the top of the waiting list to ensure they are eligible to participate in various housing assistance programs in a timely manner.
  • Obtain and verify all required documentation from the applicants, update the information in the computer, and file.
  • Remain familiar with current U. S Department of Housing and Urban Development Federal Regulations as they relate to the Public Housing and Section 8 Programs by reading, attending training and conferring with other officials.
  • Cover the Front Desk as scheduled.
  • Collaborate and communicate with the Public Housing and Section 8 Programs to determine their need for applicants to fill vacancies.
  • Coordinate with Sheriff’s Department to ensure that criminal background checks are received in a timely manner in accordance with Housing Connect policies and procedures. Process backgrounds that require fingerprints.
  • Send letters of denial, if required, in accordance with Federal Regulations and Housing Connect polices and procedures.
  • Release pre-screened eligible applicant files to Case Managers/Property Managers.
  • Schedule and conduct orientation for Section 8 and specialty programs as needed.
  • Maintain the paper copies and computer files of applicants accurately and confidentially per Housing Connect policies and procedures. Withdraw applications of ineligible applicants. File all correspondence.
  • Assist with conducting periodic surveys of applicants to determine if they are still in need of housing assistance.
  • Maintain required reports and statistics by updating information on a continual basis.
  • Send multiple reports on a weekly basis.
  • Answer customer calls in a timely manner.
  • Greet customers in a friendly professional manner as they enter the building.
  • Listen to customer concerns and refer to appropriate parties.
  • Familiarize self with community resources in order to better assist customers.
  • Provide copies of all documentation for customers.
  • Help enter new applications when necessary.
  • Postage/mail.
  • Attend regular staff meetings.
  • Communicate and collaborate with Section 8, Public Housing to determine their need for eligible applicants to fill vacancies.
  • Other duties as assigned.

Job Requirements

  • Detail oriented.
  • High School Graduate or equivalent.
  • Two years related full-time experience.
  • Able to work with minimal day-to-day supervision.
  • Able to communicate well in English language, both oral and written.
  • Must be prompt and dependable.
  • Ability to work well with the general public, low income individuals, the elderly, and disabled.
  • Must be pleasant, personable and patient, with a desire to help people in need.
  • Able to work well under stressful conditions.
  • General office, clerical and computer skills.
  • Valid Utah Driver’s license.
  • Ability to conduct presentations in a clear, professional manner.
  • Approaches problems pro-actively and be solution focused.
  • Knowledge of computer programs.
  • Must be able to perform general office procedures.
  • Type 50 words per minute.
  • Proficient with 10-key.
  • Bilingual English/Spanish preferred.
  • Ensure client needs are met by providing interpretation and translation services, when appropriate, with the use of agency approved resources.

  • Eligibility Specialist

    1 week ago

    Salt Lake City, United States Housing Connect Full time

    The purpose of the Client Service and Eligibility Specialist is to support the mission of Housing Connect in greeting and answering customer questions and working with Public Housing and Section 8 to determine the eligibility of individuals and families and maintaining the waiting list in accordance with HUD regulations and Housing Connect policies and...

  • Eligibility Specialist

    1 week ago

    Arizona City, United States Community Bridges Full time

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental...

  • Eligibility Specialist

    1 week ago

    Arizona City, United States CareerBuilder Full time

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness....

  • Customer Service Specialist

    1 week ago

    Salt Lake City, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Customer Service Specialist for a contract opening with one of our largest clients! This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below. Job...

  • Supervisory Contract Specialist

    Found in: Talent US 2 C2 - 1 week ago

    Salt Lake City, United States U.S. Fish and Wildlife Service Full time

    Summary This position is a Supervisory Contract Specialist, GS- 1102-13 working for the R10-Acq and Property - Acq Goods and Service Ops. The temporary promotion may be made permanent without further competition. Duties Duty station location is at the discretion of the hiring official. Additional questions regarding placement should be...

  • Supervisory Mobility Transportation Specialist

    Found in: Talent US 2 C2 - 1 week ago

    Salt Lake City, United States Veterans Health Administration Full time

    Summary The primary purpose of this position is to manage all Veteran Transportation Service (VTS) and Beneficiary Travel (BT) program activities, including patient transport, Special Mode Travel (SMT), mileage, reimbursement claims, transportation contracts, 911 ambulance claims, inter-facility transfers and common carrier transportation. The position...

  • Series 7 Customer Service Specialist

    Found in: Appcast US C2 - 1 week ago

    Salt Lake City, United States Strategic Staffing Solutions Full time

    This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below.Job Title: Customer Service Specialist Contract: 6 Months Location: Salt Lake City, UT Job/Role Description:Participate in low to moderately complex initiatives and identify opportunity for process...

  • Series 7 Customer Service Specialist

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Salt Lake City, United States Strategic Staffing Solutions Full time

    This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below.Job Title: Customer Service Specialist Contract: 6 Months Location: Salt Lake City, UT Job/Role Description:Participate in low to moderately complex initiatives and identify opportunity for process...

  • Member Experience Specialist

    1 week ago

    Salt Lake City, United States VASA Fitness Full time

    Job DescriptionPOSITION DESCRIPTIONPOSITION TITLE: Member Experience Specialist (MES)FLSA STATUS:      HourlyCOMPENSATION: Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible,...

  • Safety and Occupational Health Specialist

    Found in: Talent US 2 C2 - 1 week ago

    Salt Lake City, United States U.S. Fish and Wildlife Service Full time

    Summary This position is a Safety and Occupational Health Specialist, GS- 0018-11/12 working for the R10-SAFE Regional Safety Operation. Duties As a Safety and Occupational Health Specialist your duties will include but are not limited to the following: Implements Service-wide safety program priorities and resolves safety and occupational health...

  • Human Resources Specialist

    Found in: Talent US 2 C2 - 1 week ago

    Salt Lake City, United States Office of the Assistant Secretary for Administration and Management Full time

    Summary This position is in the Diversity Recruitment and Outreach Branch, Division of Workforce Development and Inclusion (DWDI), Office of Human Resources (OHR), Office of the Assistant Secretary for Administration and Management (OASAM), Department of Labor (DOL). This position is outside the bargaining unit. Duties The selectee will report to...

  • Client Service Representative

    1 week ago

    Salt Lake City, United States Altura Benefits Full time

    Job DescriptionJob DescriptionAre you passionate about helping individuals and families navigate the complex world of health insurance? We're looking for a dedicated Client Service Representative (Individual Plans Specialist) to join our team. In this role, you'll play a vital part in assisting clients with finding the right health insurance...

  • Biomedical Equipment Support Specialist

    Found in: beBee S US - 2 weeks ago

    Salt Lake City, United States Department Of Veterans Affairs Full time

    Summary Biomedical Equipment Support Specialists (BESS) provides clinical & administrative support to staff, patients, & administrators for all matters of concern relating to the facility wide lifecycle management of medical equipment. Requires the application of engineering & mechanical...

  • Emergency Management Specialist- Branch Director

    Found in: Talent US 2 C2 - 1 week ago

    Salt Lake City, United States Federal Emergency Management Agency Full time

    Summary The DSA Branch Director position is located within the Individual Assistance Division; Cadre Management and Training Branch and is responsible for the implementation and management of DSA programs and delivery of FEMA programs to individuals and families affected by disasters. Duties What will I do in this position if hired? In this...

  • Biomedical Equipment Support Specialist

    Found in: beBee jobs US - 2 weeks ago

    Salt Lake, Utah, United States Department Of Veterans Affairs Full time

    Summary Biomedical Equipment Support Specialists (BESS) provides clinical & administrative support to staff, patients, & administrators for all matters of concern relating to the facility wide lifecycle management of medical equipment. Requires the application of engineering & mechanical concepts to provide lifecycle management & technical support of...

  • Insurance Verification Specialist

    2 weeks ago

    Lake City, United States Testsmarter Full time

    Job DescriptionJob DescriptionThe primary function of the Insurance Verification Specialist is to contact insurance carrier groups to obtain eligibility information and to ensure the most updated verification is entered into the practice management software. Develops and maintains effective relationships with the patients ensuring all patient demographic and...

  • Housing Choice Voucher Specialist

    2 weeks ago

    Salt Lake City, United States Housing Connect Full time

    Job DescriptionJob DescriptionThe purpose of the Housing Choice Voucher Specialist is to support the mission of Housing Connect in a wide range of activities related to determining and documenting participant’s continued eligibility, income, rent and contractual relationships with owners in support of the program operations using written administrative...

  • Environmental Protection Specialist

    Found in: Talent US 2 C2 - 1 week ago

    Salt Lake City, United States Office of the Chief of Staff of the Army Full time

    Summary About the Position: You will control the Army's environmental programs for closed installations and report to the Office of the Deputy Chief of Staff G-9, Installation Services Directorate Environmental Division (ISE), Base Realignment and Closure (BRAC) Branch. Location may be determined after selection. Those individuals within the...

  • Emergency Management Specialist

    Found in: Talent US 2 C2 - 1 week ago

    Salt Lake City, United States Federal Emergency Management Agency Full time

    Summary The ideal candidate for the Disaster Survivor Assistance Group Supervisor will have the following experience: Leading and overseeing teams in the delivery of the Disaster Survivor Assistance Program. Planning and coordination to meet disaster operational goals, utilizing the knowledge of Disaster Survivor Assistance programs and policies, and...

  • CT Technologist

    Found in: Lensa US P 2 C2 - 1 week ago

    Salt Lake City, United States AB Staffing Full time

    CT Technologist Are you ready to explore new places while building your resume? At AB Staffing, we specialize in placing healthcare providers in facilities throughout the United States. Our travel assignments range from three (3) months to one year, and can be added onto another assignment or area, giving you the opportunity to broaden your horizons and...