Client Service Representative
4 weeks ago
Are you passionate about helping individuals and families navigate the complex world of health insurance? We're looking for a dedicated Client Service Representative (Individual Plans Specialist) to join our team. In this role, you'll play a vital part in assisting clients with finding the right health insurance solutions tailored to their needs.
Responsibilities:
- Works directly with individuals and families to guide them through the health insurance selection process.
- Assist clients with the enrollment process while helping them to understand their new benefits.
- Tailor solutions to each client's unique situation, providing personalized recommendations.
- Stay up-to-date on compliance and government regulations in the health insurance industry.
- Serve as a liaison between clients and various health insurance carriers, ensuring seamless communication and resolution of challenges.
Opportunity:
- Join a supportive team environment where collaboration and growth are encouraged.
- Enjoy a promising career path with opportunities for advancement and professional development.
- Position eligible for competitive benefits, including Medical, Dental, Disability, Life and 401(k) options.
Qualifications:
- Bachelor's degree or equivalent work experience in related field.
- 1-2 years' experience in an office setting, preferably in customer service or insurance.
- Willingness to obtain a Health and Life Insurance Producer License.
- Proficiency in MS Office suite.
- Ability to handle confidential information with integrity and discretion.
- Strong communication skills, both written and verbal, with a professional telephone manner.
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