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Customer Success Manager

2 months ago

Paramus, United States Paramus Hyundai Full time
Job DescriptionJob Description

Busy Automotive Group is looking to hire an Experienced Inside Account Manager to assist with customer assistance calls.  This candidate will be an extension to the Business Development Department and work alongside the Appointment Center and Business Development Department to enhance overall customer experience.  Candidate should have exceptional phone skills, prior customer service skills and appointment setting skills & a passion for customer service.

 

 Responsibilities:

  • Appointment Setting
  • Customer Assistance Calls & Emails
  • Appointment Confirmation/No Show Calls
  • Service Follow-Up
  • Marketing Follow-up
  • Reputation Management
  • Email Marketing
  • Cashiering

Qualifications:

  • Bachelors Degree
  • 2 + years Customer Service
  • Proficient In Microsoft Office/Excel
  • Reliable
  • Detail Oriented